Hotel comments

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Manxin Hotel Beijing Tian anmen wangfujing - Low as ￥529.00

  Address: No. 53 Dong'anmen Street, Dongcheng District, Beijing, China
  酒店位于故宫东门步行大约10分钟的路程，地铁8号线步行2至3分钟，周边商业街林立，地段特别好； 酒店衞生设施良好，店家服务热情周到，我们连住四万，原先的房间因为无法投屏，立马给我们免费升级了更大面积的，很贴心。
  

  Response: 尊敬的宾客：您好！非常感谢您对酒店位置的认可及推荐！酒店在王府井附近，位于繁华的商业圈，地铁8号线5号线仅几百米，到故宫、天安门、北京协和医院、东单商圈步行只需25分钟左右，距离地铁站仅需6分钟左右，可以满足您食住行游购物娱乐的多种需求。我们的每一位员工会通过更贴心/更细致入微的服务让您远离城市的嘈杂，精心享受京城之美。期待与您的再次相遇，祝您工作顺利，生活愉快！酒店总经理:张喆

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Bolly Wood Hotel(Beijing Wangfujing Street Palace Museum) - Low as ￥468.55

  Address: No. 189 Dongsi South Street, Dongcheng District, Beijing, China
  The location is great. It's very near to MRT and tourist spots. Walking distance to the Forbidden Palace. The room is clean and has nice smell. There are 4 bottles of water, coke, sprite, vitamin c drink for free in the room. They are filled every day. They also place many bottles of water in front of the elevator, allowing you to take freely. The breakfast has variety of choices and delicious. All staff are nice. I will stay here again if I go to Beijing next time.
  

  Response: Thank you so much for your kind compliment. It's our great pleasure to offer you a pleasant stay. Wish you all the best and we look forward to seeing you again.

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Bolly Wood Hotel(Beijing Wangfujing Street Palace Museum) - Low as ￥468.55

  Address: No. 189 Dongsi South Street, Dongcheng District, Beijing, China
  酒店地理位置优越，王府井步行街旁，紧邻金宝街、协和医院，地铁5号线灯市口站步行可达。步行10分钟到故宫东华门，逛天安门、南锣鼓巷、三里屯都超方便，晚上散步看王府井夜景超赞。服务满分超贴心，前台热情主动，办理入住快，MSS还贴心升级房型。 房间设施设备齐全，宽敞，采光好，衞浴乾湿分离，水和迷你吧饮品都可以免费无限畅饮，推荐入住
  

  Response: 感谢您的细致好评！酒店地处核心地段，去往各大景点、商圈及院区都十分便捷。很开心 MSS 为您贴心升级房型，也欣慰客房环境、配套饮品得到您的喜爱。我们会继续用心做好服务，期待您再次选择我们！

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  酒店位置很好，紧挨王府井，到天安门故宫都可以步行前往，升级了新装修的房型，非常乾净，早餐也很不错。推荐。
  

  Response: 尊敬的客人，感谢您对北京饭店诺金地理位置、客房升级体验及早餐品质的认可。我们始终致力于在长安街畔，为您呈现历史底藴与现代舒适的融合。期待您的再次光临。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  Yulia和Eva和Jason服务很好，帮忙拿行李，态度很好，入住很快。
  

  Response: 尊敬的宾客：您好！衷心感谢您选择入住北京饭店诺金，并分享您在入住期间的美好体验。得知Yulia、Eva和Jason三位同事的细致服务——包括行李协助、亲切态度和高效的入住安排——为您带来了满意的感受，我们感到十分欣慰。我们始终相信，真诚、专业的服务是酒店体验的核心。您的认可不仅是对三位同事的鼓励，也是对整个团队持续践行“以客为心”服务理念的肯定。我们会将您的赞扬转达给Yulia、Eva、Jason及其所属部门，激励团队继续传递温暖、高效的服务。再次感谢您的肯定与支持。期待在不久的将来，能再次为您提供更臻完美的居停体验。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  It was a wonderful stay. I really liked the hotel; I was particularly fascinated by its history – thank you, Ksenia, for sharing the hotel’s story to me. Staff at front desk is friendly and helpful a lot. The breakfasts were delicious. I really enjoyed the Writers’ Bar; I had lunch and dinner there, and the food was delicious.
  

  Response: Dear Guest,Thank you for choosing to stay with us at Beijing Hotel NUO and for sharing such wonderful feedback about your experience. We are truly delighted to hear that you enjoyed the rich history of our hotel, and that Ksenia was able to bring its story to life for you. Your appreciation means a great deal to our team.It is also heartening to know that you found our front desk staff friendly and helpful, and that you savored the breakfast offerings as well as the dining experience at the Writers Bar. We strive to provide not only comfort and hospitality, but also a sense of place and memory.We sincerely hope to welcome you back soon, whether for another historic journey or simply to enjoy another memorable meal in the Writers Bar.

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  This hotel was very prestigious, located in a very central area. Close to the Forbidden City and shopping malls and restaurants. Rooms are very spacious and clean, staff friendly. Will stay again!
  

  Response: Dear Guest,Thank you for choosing the Beijing Hotel NUO and the kind words! We are thrilled you enjoyed our prime location near the Forbidden City, as well as the spacious rooms and friendly service. It would be our pleasure to welcome you back in the near future..

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  Booked Heritage Room I believe we were upgraded to the modern wing, the rooms we got were super spacious, and absolutely the best to stay for a few nights. 2nd time staying in Nuo as I love its location being right in front of the metro and then Wangfujing Pedestrian Street. Wonderful stay.
  

  Response: Dear Guest,Thank you for choosing Beijing Hotel NUO once again and sharing your wonderful experience. We are delighted to hear that you enjoyed the spacious room and our prime location, close to the metro and Wangfujing Pedestrian Street. It is our pleasure to provide you with a comfortable and memorable stay, and we truly appreciate your continued trust in us.We look forward to welcoming you back for your third visit and hope to offer you many more enjoyable stays in the future.

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  最最市中心的位置，百年法式建筑，很有历史底藴，大堂楼梯很有特色。还有北京饭店历史介绍的小展厅，就是早餐没有想象中好
  

  Response: 尊敬的宾客：您好！感谢您选择下榻北京饭店诺金，并用心的分享您的入住感受。我们非常欣喜您能感受到酒店作为百年法式建筑所承载的历史底藴，并对大堂楼梯、历史展厅等特色空间予以欣赏。您对地理位置的认可，也令我们倍感荣幸。同时，感谢您对早餐体验的坦诚反馈。我们始终关注餐饮服务的品质与细节，您的意见将帮助我们进一步优化出品与体验。期待未来有机会能为您呈现更臻完美的早餐选择。期待在不久之后，能与您再次相逢在这座有故事的建筑中，感受经典，也见证我们的持续进步。祝您旅途愉快，顺颂时祺。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  作为老牌五星级酒店，本次入住体验极度失望、离谱至极，完全不配五星水准，坚决差评！ 下午2点办理入住，前台强行推销加价1000元升级房型，拒绝后态度敷衍，直接把我们安排在二楼问题房。同批入住客人全都安排六七楼，唯独刻意把我们分到二楼，明显区别对待。 房间基础配备严重缺失，无牙刷牙具、吹风机损坏；衞生间马桶和地面脏乱，叫保洁重新打扫才勉强能用，缺的用品来回沟通五次才补齐。 房间紧挨杂物间，婚礼、会议工作人员随意进出，整层几乎只有我们一户，嘈杂无私隐。下午四五点我已主动向前台反映房型问题，前台谎称全店满房，要隔天才能换房，我们只好忍让将就。 没想到晚上洗澡遭遇严重问题：淋浴水压不稳、冷热水错乱，被冷水淋了好几分钟极易感冒，同时地漏严重反水，浴室积水严重。气愤之下再次找携程客服帮忙沟通，突然就有空房可以立刻更换！ 明明一直有空置好房间，却故意隐瞒、撒谎搪塞，逼着付费客人住故障烂房，毫无服务底线、毫无待客诚意。收费不便宜，服务、衞生、管理全方位拉垮，辜负国字号五星口碑，绝不推荐！！！ 另外，携程客服非常好！响应迅速！以后还选携程??
  

  Response: 尊敬的宾客：您好！衷心感谢您选择入住北京饭店诺金。您提出的宝贵意见我们已认真记录，并将逐一核查改进。关于您提到的服务体验，我们谨作如下説明：房间安排：二楼客房是酒店一直正常出租的房型，根据您的反馈记录，酒店前台在您反映房间问题后，已根据当日房态情况，及时为您协调更换了客房，以尽力改善您的入住体验。对于过程中存在的沟通不足造成您的不愉快，我们深表歉意，今后我们将持续优化服务流程。设备与衞生：您提到的淋浴水压不稳、地漏不畅及清洁问题，我们已安排工程及客房部门进行排查检修，并将加强对客房设备的日常检查与清洁标准管理，避免类似情况再次发生。一次性用品政策説明：为响应北京市绿色环保倡议，酒店自2022年起不再在客房内主动配置牙刷等一次性洗漱用品。如客人有需要，可随时联系客房中心免费提供。服务改进承诺：您反馈的前台服务态度、沟通效率等问题，我们已向相关部门反馈，并将开展针对性培训，强化“以客为先”的服务意识，确保讯息传达准确、响应及时。我们始终重视每一位宾客的反馈，也理解此次经历未能达到您对北京饭店诺金的全部期待。为表达我们改进的诚意，诚邀您莅临我们位于C座的雅颂客房。该系列客房在空间设计、设施配置与景观视野上均有进一步提升，希望能为您带来更舒适、宁静的居停体验。再次感谢您的坦诚告知。如有任何进一步需要协助之处，欢迎随时与我们联络。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  100年历史的北京饭店诺金 百年历史底藴深厚 中式古典与西式优雅交相辉映 细节尽显奢华 百年建筑气势恢宏 处处流露岁月质感，毛主席周总理，其他历史人物戴高乐总统，蒙格马力元帅都曾下榻于此，金色大厅为开国大典晚宴地址，慕名而来，更是一场穿越时空的历史体验 管理人员服务态度好 HANNAH，JERRY，齐妮娅，服务很好，下次来必住酒店
  

  Response: 尊敬的宾客：您好。感谢您选择北京饭店诺金，并对我们的历史底藴、建筑风格与服务体验给予如此真诚的认可。自1917年至今，这里不仅承载了东西方交往的历史记忆，也始终致力于为每一位宾客提供优雅且有温度的居停体验。我们会将您的鼓励转达给团队，这也将激励我们持续进步。期待不久后能再次欢迎您归来，与我们共同续写下一个百年的故事。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  这里视野开阔通透，地段堪称绝佳黄金区位，坐拥得天独厚优越地理位置，紧邻繁华热闹的王府井商圈，吃喝玩乐一站式齐全。出行交通便捷顺畅，去往京城各大热门景点都十分顺路，省时又省心，出行游玩毫无压力。环境舒心宜居，出行游玩、逛街购物都格外便利，不管是短途出游还是深度畅游京城，都是来北京旅行入住的优选之地，属实是出行旅居的不二之选！
  

  Response: 尊敬的宾客：您好！衷心感谢您如此细致地分享在北京饭店诺金的入住体验，并对酒店的地理位置、周边便利性及出行体验给予高度认可。得天独厚的地理位置始终是我们引以为傲的特色之一——坐拥王府井繁华商圈，毗邻天安门、故宫等文化地标，我们始终希望为每一位宾客提供从容探索京城的便利起点。很高兴这一切为您带来了省心、顺畅的旅途体验。您的肯定，是对我们莫大的鼓舞。我们也将持续优化服务与环境，期待在您下一次来到北京时，继续为您呈现“居于中心，游于心间”的居停感受。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  大堂、作家酒吧特别好！ 尤其是在作家酒吧用餐留下美好的印象，服务好，餐食好！ 麪包太好吃了！沙拉也好！环境就更好！给我们拍照的女生服务热情，可惜忘记姓啥了！ 在自助早餐厅用的晚餐太差了！ 太难吃了！宫保鸡丁水平太差！ 炸酱麪也太差了！ 难怪晚餐没有什么客人。 自助早餐也不好，馄饨几乎没馅儿，我们是在港澳中心瑞士酒店住了两晚过去的，和前者相比，这里的早餐差多了。也因为这个原因住一晚就离店了。
  

  Response: 尊敬的宾客：感谢您分享在作家酒吧的美好体验，也诚挚感谢您对自助餐厅餐品提出的批评。我们已记录您的反馈，并将对相关餐品与服务流程进行复盘优化。您的意见对我们至关重要。期待未来有机会再次为您提供更完善的用餐体验。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel NUO - Low as ￥863.00

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  北京饭店诺金酒店出乎意料的好，金碧辉煌的大堂和典雅大气的客房，还有服务人员的工作态度热情、专业给人特别舒服的感觉。 ? ?给我的房间升了级，明亮的窗外就是长安街了，交通便捷属一流了。 ? ? 一楼“作家酒吧”浪漫而又温馨，进餐环境超好??
  

  Response: 尊敬的宾客：感谢您对北京饭店诺金的认可与喜爱。很高兴得知您对酒店环境、客房景观及作家酒吧的体验感到满意，更感谢您对团队服务的称赞。我们始终致力于为每位宾客提供优雅舒适的居停体验，您的鼓励是我们前行的动力。期待您的再次光临，祝您顺心愉快。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel - Low as ￥650.85

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  位置相当优越，历史悠久。天安门旁边，王府井也就几步路。王府井喜悦小饭馆多，特别喜欢。离南站也近。地铁几十米。特别好的体验

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel - Low as ￥650.85

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  这是亲子房间，布置的很附合宝宝的喜好，有木马小摇椅、有小帐篷，还有一个大大小熊毛绒玩偶，小朋友非常开心快乐。北京饭店是很多人都想往的地方，紧邻王府井，离天安门也很近，是亲子出游的最佳选择哦。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel - Low as ￥650.85

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  酒店早餐比较出色的是西点麪包，新鲜出炉，美味可口，其他菜品中规中矩，胜在方便。服务很好，大堂里寄存了两次行李，小春和小原挺热情的。到天安门广场超级方便，要安检三次，看升旗要留出预备时间。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel - Low as ￥650.85

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  这次是为长者选酒店，父母带着姥姥去北京，酒店就在长安街上，步行就能到天安门、故宫、国家博物馆等核心景点，对于体力有限的长者来説，能走就走，大大节省体力。 北京饭店也是老一辈儿人心里向往的地方，之前父母住过一次説是很好，一直念念不忘，所以这次强烈要求订北京饭店让姥姥感受一下，但是这次订的房间是最基础的房型，在北侧，房间小并且看不到长安街景观，房间设施和景观都没有之前的好。 总体服务是很好的。
  

  Response: 这次入住正好赶上爸爸过生日，北京饭店客服人员小原专门给给了贺卡，非常感谢。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel - Low as ￥650.85

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  房间大、设施齐全、早餐很棒，服务优秀，地理位置优越，交通便利，安排的A楼北侧房间窗外可看到景山、故宫一角、王府井大街上的百货大楼、东安市场等，远处还可看见奥林匹克广场上的“大钉子”和“玲珑塔。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Beijing Hotel - Low as ￥650.85

  Address: No. 33 East Chang'an Street, Dongcheng District, Beijing, China
  房间隔音效果非常好，两间房六层和十五层晚上都很安静，服务人员态度都很好，两天寄存行李都很方便，感谢服务人员李旺茂特别热心帮我们拿行李，下次再来

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