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Member: Meitrip guest (Family)
Pubdate:2026/05/01 00:00
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While there was an initial misunderstanding due to a hygiene concern which caused distress on our first night stay that I had to escalate the matter through Trip.com, the hotel manager turned the experience around. The night before check-out, we had a genuine and positive conversation at the lobby. She was humble and openly acknowledged her shortcomings and appreciated for helping her learn and grow as a leader. Good to know that a manager willing to take accountability and desire to improve. Every hotel staff we have interacted with are professional and friendly.
Aside from the good service recovery, we loved the hotel's convenience:
1. Siji Minfu Peking Roast Duck Restaurant (四季民福) is next to the hotel along with other food options in the same stretch.
2. The hotel is perfectly located within walking distance to Wangfujing Pedestrian Street (shopping and food).
3. The fun robot that delivers food right to our doorstep!
The hotel also prepared light snacks for our airport journey. Overall, this hotel is highly recommended!
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Member: Meitrip guest (Family)
Pubdate:2026/05/01 00:00
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Service is great. They can help to take number for the famous Peking duck next door too.
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Member: Meitrip guest (Solo traveler)
Pubdate:2026/05/01 00:00
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这是我第二次入住酒店,体验感依然很棒!!
房间乾净,服务人员都特别的好,非常有耐心!
离地铁金鱼衚衕站步行2分钟 出行很方便。
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Member: Meitrip guest (Couple)
Pubdate:2026/05/01 00:00
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Hotel located at strategy location. Convenient to Forbidden city and WangFuJing walking street. The best part is hotel can help to get reservations number of 四秀民福restaurant. Help to save a lot of queue time ??
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Member: Meitrip guest (Couple)
Pubdate:2026/05/01 00:00
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The service was amazing! We got offer for late checkout by trip(as a gift) and the hotelier was even kinder to let us. Room was super nice with a bidet (major bonus!) Definitely a keeper! Will come again to this hotel when we’ll come back to beijing!
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