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Time: 2026-05-01 00:00
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While there was an initial misunderstanding due to a hygiene concern which caused distress on our first night stay that I had to escalate the matter through Trip.com, the hotel manager turned the experience around. The night before check-out, we had a genuine and positive conversation at the lobby. She was humble and openly acknowledged her shortcomings and appreciated for helping her learn and grow as a leader. Good to know that a manager willing to take accountability and desire to improve. Every hotel staff we have interacted with are professional and friendly.
Aside from the good service recovery, we loved the hotel's convenience:
1. Siji Minfu Peking Roast Duck Restaurant (四季民福) is next to the hotel along with other food options in the same stretch.
2. The hotel is perfectly located within walking distance to Wangfujing Pedestrian Street (shopping and food).
3. The fun robot that delivers food right to our doorstep!
The hotel also prepared light snacks for our airport journey. Overall, this hotel is highly recommended!
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Guest: Guest （Family）
Time: 2026-05-01 00:00
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Service is great. They can help to take number for the famous Peking duck next door too.
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Guest: Guest （Solo traveler）
Time: 2026-05-01 00:00
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这是我第二次入住酒店，体验感依然很棒！！
房间乾净，服务人员都特别的好，非常有耐心！
离地铁金鱼衚衕站步行2分钟 出行很方便。
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Guest: Guest （Couple）
Time: 2026-05-01 00:00
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Hotel located at strategy location. Convenient to Forbidden city and WangFuJing walking street. The best part is hotel can help to get reservations number of 四秀民福restaurant. Help to save a lot of queue time ??
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Guest: Guest （Couple）
Time: 2026-05-01 00:00
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The service was amazing! We got offer for late checkout by trip(as a gift) and the hotelier was even kinder to let us. Room was super nice with a bidet (major bonus!) Definitely a keeper! Will come again to this hotel when we’ll come back to beijing!
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Guest: Guest （独自旅游）
Time: 2026-05-01 00:00
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房间很乾净，楼层隔音也很好。位置优势十分突出，左右是四季民福，69红砖厂炸酱麪以及北京同仁堂也在不远处。虽然在马路边但是完全没被吵到。
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Guest: Guest （独自旅游）
Time: 2026-05-01 00:00
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第二次入住漫心了，地理位置没的説，步行五分钟就是八号线地铁站，隔壁就是四季民福。距离王府井也很近。房间很安静。外卖可以由机器人送到房间门口。
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Guest: Guest （独自旅游）
Time: 2026-05-01 00:00
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一个人出行，要求就是便捷，乾净，安全。房间整体很乾净，出行很便捷，步行几分钟就到金鱼衚衕地铁，可以做8号线出行。步行可至故宫，旁边就是王府井商圈。很便利。酒店工作人员也很热情。
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Guest: Guest （与好友旅游）
Time: 2026-05-01 00:00
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黄金地段 步行就可到达故宫和中国美术馆。隔壁就是四季明福烤鸭（好吃！）,还有同仁堂，买了护肤品。房间乾净，服务很好，前台也很友善。临走前还送了稻花村的小吃。谢谢你们！
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Guest: Guest （家庭旅游）
Time: 2026-05-01 00:00
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隔壁就是四季民福，这家漫心除了位置好，别的真的没啥好夸的，房间很小，也不给升级，本来定了2晚，一晚是1.8的床，第二晚是1.5的床，前台告知没办法中途不换房，想不换房就要加钱，好的吧，那咱就住一晚走吧。花洒跟**一样，马桶也像要堵要堵的样子，最不好的是酒店没有前厅，打车过来的话还要自己拖上斜坡去办入住，办好酒店也没人帮忙送一下行李，退房也是一样的要自己拖下斜坡，反正体验感很差，性价比也很差，但是呢，一退房就有人发讯息过来让给好评，稍晚还有人打过来要好评，花那么多时间打电话还不如把服务搞好一些。
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