-
Guest: Guest （其他）
Time: 2026-06-01 00:00
-
Score
-
Level
系有岁月痕迹 但在预期内反宜胜预期
今次体验系满意嘅 如果要挑剔，就系有些安排不理想
有些唔到位时只会向提供向下游比你选择 要客人比压力才能达标 其实，一般五星都即时会俾你上游 而冇需施加压力
今期发现男职员稍胜 今次。要赞由两位
嘉宾轩Gary 醒目又勤快 接待宾客之余又帮忙收拾
听到堂内打烂东西的声音即刻跑去帮同事收拾
不是斋坐接代处 第二位是主席楼中菜部谢小姐
令我找回五星的服务 赞！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Business traveler）
Time: 2026-05-01 00:00
-
Score
-
Level
客房整洁宽敞，布品柔软舒适，管家服务细致周到。早餐品类丰富味道佳，配套设施完善，环境雅致静谧，整体服务尽显五星品质，多次入住了。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Traveling with friends）
Time: 2026-05-01 00:00
-
Score
-
Level
The hotel is in an excellent location with facilities that are very well-maintained. The staff is warm and welcoming, and the guest butler, Jenny, adds me on WeChat to follow up on any needs promptly. A truly comfortable experience!
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Couple）
Time: 2026-05-01 00:00
-
Score
-
Level
Great stay at Grand Hyatt Shenzhen. Excellent service throughout — concierge even helped send up my Taobao parcels every day lol. Breakfast spread was huge with pretty decent quality too. Overall, a very comfortable and enjoyable stay.
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Family）
Time: 2026-05-01 00:00
-
Score
-
Level
以前来Joy都会欢迎我们再次回来入住，这次没有消息我就猜到他离职了，似乎少了一份人情味，下次来深圳好像也不是非得选君悦了。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Solo traveler）
Time: 2026-05-01 00:00
-
Score
-
Level
Again, hotel is amazing. The staff are so friendly, the rooms are gorgeous, and still the bedding to recommend. Ordered in-room dining, Hainan chicken was my perfect.choice. Pure luxury but totally chill and comfortable. Absolutely loved it!
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Family）
Time: 2026-05-01 00:00
-
Score
-
Level
Amazing views, great staff. Always friendly and helpful. My daughter and I had the best time here. Thanks for taking such good care of us.
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Family）
Time: 2026-05-01 00:00
-
Score
-
Level
Grand Hyatt Shenzhen — Birthday Weekend Splurge
We splurged on a Grand Suite for my husband’s birthday and it did not disappoint. The suite was spacious and elegant, with access to a quiet club lounge that felt like a hidden retreat. Breakfast was a feast — from authentic Chinese dishes to hearty Western classics, the spread was impressive. The swimming pool is on the smaller side, but spotless; we went in the morning and had it almost to ourselves, just our family and one other guest. Special thanks to White at the front desk, who was friendly and thorough in explaining our package and the hotel’s amenities, making check-in smooth and welcoming. With its prime location next to MixC Mall, this stay was both indulgent and convenient — a memorable weekend getaway.
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Business traveler）
Time: 2026-05-01 00:00
-
Score
-
Level
酒店环境还是一如既往的不错，房间也OK，酒店的员工服务都挺好的，也经常来，体验总体都可以。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （家庭旅游）
Time: 2026-05-01 00:00
-
Score
-
Level
住的很舒服，所以和家人决定在续住一晚，很经典的一家君悦，设施很齐全，房间乾净整洁，楼下就是万象城出行相当便利，宾客关系部的Jenny会及时跟进我们的需求，非常棒
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
