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Guest: Guest （独自旅游）
Time: 2025-06-01 00:00
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???? ??? ????? ?? ?? ? ????? ???? ? ?????? ?? ??? ?? ??? ??????!
?? ?? ??? ????
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Guest: Guest （Family）
Time: 2025-05-01 00:00
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前台服务很好。 周边去哪里挺方便
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Guest: Guest （Solo traveler）
Time: 2025-05-01 00:00
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服务非常好～～设施设备都很舒服，之后来还会住这里
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Guest: Guest （家庭旅游）
Time: 2025-05-01 00:00
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Good location, big apartment with all you need. Nice view and good cleaning.Recommend
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Guest: Guest （商务旅客）
Time: 2025-05-01 00:00
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房间非常的乾净整洁，房间内还带有厨房，然后以及呃免费赠送咖啡，茶包和饮料等，非常舒适，对于商务出差的人而言，简直是特别的便利
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Guest: Guest （商务旅客）
Time: 2025-03-01 00:00
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Для меня самый комфортный отель на ЯбаоЛу!!! Из плюсов это удобное расположение, вокруг много кафешек и ресторанов. Красивый хол, при встрече бесплатно предлагают чай, вино, воду. Отличный ресепшен с удобными креслами, в которых можно и поспать!!! Если номера убраны, то могут бесплатно заселить и пораньше. Номер, сделан, как квартира. Есть и стиралка и сушилка и полноценная кухня. Очень удобная двухспальная кровать. Завтраки шикарные, на любой вкус!!! Есть и супчики, и омлеты, и различная выпечка!!! Одна из лучших гостиниц в этом районе.
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Guest: Guest （情侣）
Time: 2025-03-01 00:00
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Disappointing Stay at Citadines Ritan Beijing
Dear Citadines Ritan Beijing Team,
I am writing to express my dissatisfaction with the experience we had during our stay at your property. Our visit, unfortunately, did not meet the standards we had hoped for, and I feel compelled to share the issues we faced.
First, none of the front desk staff spoke English, which made communication incredibly difficult and frustrating, especially considering we were traveling from abroad. Additionally, our room was freezing upon arrival, and although we were given a portable heater after one hour of waiting and it was not functioning. After enduring the cold for a while, we called for a replacement, but no one attended to our request. We had to go down to the front desk three times before someone assisted us. This was particularly challenging, as we had already been traveling for over 24 hours.
Furthermore, the suite we booked was supposed to come with a washing machine and kitchenette, yet neither were adequately equipped (Aparthotel). There were no utensils, dishes, pots, or pans provided, and we even had to purchase our own laundry powder. This was extremely disappointing, as we had expected these basic amenities to be included in our room as described in our booking.
To add to the inconvenience, the room was not connected to Wi-Fi, despite our repeated efforts to have the front desk assist us in connecting our devices. This, combined with the other issues we faced, made for an incredibly painful experience that did not reflect the level of service we expected from Citadines.
I hope you take this feedback seriously, as it was a frustrating and uncomfortable stay, and I sincerely hope no future guests have to go through the same challenges.
Thank you!
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Guest: Guest （家庭旅游）
Time: 2025-02-01 00:00
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?酒店交通位置非常的方便，配套也非常的齐全，为小朋友有提供牙刷和拖鞋呀，早餐非常的丰盛，品种很多，点外卖也很方便?
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