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Guest: Guest （Business traveler）
Time: 2026-01-01 00:00
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Thanks for giving a free upgrade for the room. You can wash clothes and dry them in the room, just need to ask for washing detergent. Food deliveries are all sent to your doorstep by the robot. Quite pleased with the stay generally, except these 2 points. 1. only the heater works so to cool the room you need to open the window. 2. The hotel is not near any MRT (within a short walking distance).
This hotel seems to be operated by Mercure so it can be confusing at first.
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Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
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出差位置方便
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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Don't stay here. Stay somewhere else. The room is old and nothing work properly. The shower hot water system is really hard to adjust. You get either too hot or too cold. Staffs are just ignoring you and don't care.
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Guest: Guest （商务旅客）
Time: 2025-12-01 00:00
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旁边有装修电钻的声音，早上7点准时响起。
隔壁不知道是布草间还是住客，洗衣机一直在转，晚上10点多还在转。
其他的都很好，服务也很棒。
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Guest: Guest （Family）
Time: 2025-11-01 00:00
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Staff friendly and big area
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Guest: Guest （其他）
Time: 2025-11-01 00:00
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酒店服务人员很满意，前台裴裴人很好，生日赠送了早餐还亲手帮忙送花和蛋糕到房间。早餐品种齐全，麪档可以diy！好吃！入住期间打扫得阿姨人很好很可爱，主动积极。唯一建议淋浴水温不可控，太烫啦！
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Guest: Guest （Solo traveler）
Time: 2025-10-01 00:00
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Where do I start. Horrible from beginning to end. The hotel was in another hotel the Mercure apparently when arrived to find the Citadines. The front was blocked off with signs and other cars when there was clearly a road for that cars cab stop In front so had to lug luggage from main road. The check in was frosty and not pleasant. Omg the room was hideous and dirty and hot! Not ventilated at all. The air con did not work all all and was uncomfortable to sleep and room was stuffy. The shower smelled of cigarettes and mould. The shower floor was dirt with shoe scuff marks seen. He ventilation fan didn’t work and when looked up saw some irregularities with ceiling. The dryer was not self contained made the room hotter when it was in so only had to use when was leaving room otherwise it felt like sauna. The breakfast was so bad and it many choices. I don’t want to eat fried rice and noodles and curry chicken for breakfast I am not here to have diarrhoea and poo like not tommrow in the toilet. So limited choices with bread and eggs. When asked if they have avocado they said no they don’t have. First time visiting Beijing and saving grace was out of the hotel for majority of the day exploring but when I do some back to the hotel and it do not feel peaceful or tranquil.
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Guest: Guest （Business traveler）
Time: 2025-10-01 00:00
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Again, reception check in was a nightmare. They couldn't find our reservation, even after we called Ctrip, and showed them the confirmation. They said I spelled my name wrong, that's stupid, I haven't ever changed my name, it's in the system. It took over 1 hour to finally get our room. I was late to an important meeting because of this. Management please train your staff! No other hotel did I have this problem, and it's not the first time....
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Guest: Guest （独自旅游）
Time: 2025-10-01 00:00
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服务人员态度非常好，不过房间整体一般有相当年份，淋浴怪怪的只出热水很烫，附近吃饭方便，到景点还是要再坐车。
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Guest: Guest （独自旅游）
Time: 2025-08-01 00:00
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Todo más que bien. Nada para reprochar.
No hablan inglés pero te ayudan
Tienen traductor en linea.
Todos amables.
Super recomendable ??
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