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Guest: Guest user （家庭旅游）
Time: 2025-05-01 00:00
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环境：景色一流 离武陵源东门也很近 车程十几分锺
卫生：很干净
设施：木头房子很漂亮 但是隔音和保温都会差一点
服务：挺好但可以更好一点
如果想做高端民宿的话 建议设施备品再提升一下
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Guest: Guest user （家庭旅游）
Time: 2025-05-01 00:00
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真心为上云衍点赞！！非常棒的民宿，景色无敌，干净卫生，服务周到，狗子可爱，司机师傅的车技也不得了，真的是服务太好了，因为老出去玩，都懒得评价，但这家必须值得专门评价一下，下次有机会还会入住，棒！！！
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Guest: Guest user （家庭旅游）
Time: 2025-05-01 00:00
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去民宿的山路不太好开，又窄又陡还有十几个U型弯，但是值得。整个民宿独占山头，视野开阔。房间很大，两整面落地窗，无敌山景铺陈在眼前，一天的不同时间段各有美妙之处，坐着或者躺着看就好，非常适合我这样的不爱去景区排队&暴走的人。管家小哥提前电话联系，帮忙提行李箱，晚上接送我们下山去溪布街吃饭。 也可以在民宿吃晚餐，火锅烧烤当地特色菜都有。
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Guest: Guest user （独自旅游）
Time: 2025-05-01 00:00
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如果千篇一律的酒店是速食面，这里就是文火慢炖的私房汤。五星级的标准+家的温度+美术馆的审美+公益初心，已经推荐给所有追求"有温度的旅行"的朋友。带走的不仅是伴手礼，还有对生活的重新热爱。
名宿的????乐小七太萌了，虽然长得很大只，性格简直是太温顺了
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Guest: Guest user （家庭旅游）
Time: 2025-05-01 00:00
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超出预期 景色真的太美了 无边泳池真的很出片 以至于回来还想着再去 对宠物非常友好 民宿里的毛孩子也特别可爱亲人 管家小哥服务特别棒 我们自驾也会帮我们拿行李 因为在山上 晚饭就在民宿解决了 不得不夸赞一下大厨 真的很美味 这一趟真的物超所值
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Guest: Guest user （情侣）
Time: 2025-05-01 00:00
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这次在上云衍三晚的住宿是非常独特的体验。
房间设计满有原始气息，以木为主要元素；用品齐全，品质不错，肥皂不伤手，枕头很舒服。落地大玻璃对着的就是山景，
虫鸣蛙声伴着入睡，
第一次被鸡啼唤醒，
第一次在池塘看见很多小蝌蚪在畅泳；
下大雨的晚上透过落地玻璃看着风云变色，雷鸣电闪，这临场体验很难得；
下雨后第二天，山间云雾缭绕，形态瞬息万变，要不是要走了，真想继续在这里观云。
在这里还可以感受到厚厚的人情味。
两位管家的服务都很好，他们态度真挚，服务贴心。我们到埗前的查询小蒋都一一解答；到埗后，用餐、用车安排都打点好。小赵知道我们去黄石寨，借我一支竹杆子，十分有用，帮了我很多；退房时正要把杆子退还，小蒋知道我们去大峡谷，让我留着那竹子。我们走的时候下大雨，他们都过来帮我们搬行李，小蒋更打伞遮我们上车。
我们在住宿期间遇到友善又愿意交流的其他旅客，包括很喜欢这里的外国人和喜欢唱歌的一个少数民族大家庭，一起聊聊天，一起游泳，一起唱歌跳舞，这体验也是难能可贵。
我们安排了一整天在民宿休闲活动，周围逛逛，处处都是打卡位。对着美景游泳确实舒服；对着大山唱k、听人演唱，都是头一次??。
民宿安排的接送服务也很周到：在我们入住的前一天管家便问我们到达高铁站的时间以安排接站了，也包送站服务，但因为我们入住前后已经有行程了，所以没有用到这服务。民宿还可以送我们去国家森林公园；而且晚上我们看完魅力湘西后出来便已经有车在等着接我们回去，这感觉，真好??
上云衍，我老公都赞我选得好??
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Guest: Guest user （情侣）
Time: 2025-05-01 00:00
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民宿在山上，房间的视野贼好，正对着几个山头。端午假期碰上下雨天，云雾缭绕，颇有意境，躺在床上就能欣赏美景
民宿内一步一景，布置很好看很有氛围感，服务也不错，交通很方便，去景区都会接送。民宿内的几只狗狗超可爱的。总体来说来这里真的很适合度假，很轻松宁静的氛围，晚上听着蛙叫声入眠，亲近大自然的田园风光
总之，这次行程很满意，令人流连忘返。
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Guest: Guest user （Couple）
Time: 2025-04-01 00:00
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Love our stay! This homestay provided far beyond the basic listed services and truly made our trip to Zhangjiajie memorable.
- before our arrival, we already felt the warmth and genuine hospitality.They patiently dialogued with us to plan how best to maximise our time during our 5D4N stay with them, and even considered the days after as we are moving to another homestay. They thoughtfully introduced and mapped out local attractions, helping us make the most of our trip.
- We appreciated their transparency when sharing their offerings and discounted rates, giving us space to compare without pressure. This gave us peace of mind even before checking in.
- One of the biggest highlights was how the homestay helped bridge the transportation gap. Despite the secluded location, they arranged reliable partner drivers who charged us at very competitive Didi rates, making travel easy and affordable without needing to worry about timing.
- We also loved the friendly dogs and cat around the homestay. They brought so much joy and warmth, and playing with them became part of our daily routine.
A special shoutout to Butler Jiang (将）, who truly went above and beyond.
- Upon arrival, he noticed we had caught a cold and politely ask if he could prepare herbal tea for us. This became our daily comfort drink throughout the stay. We even felt shy asking for it so often, but he and the team kindly reminded us it was part of their care.
- One unforgettable moment was during a heavy downpour. With the road under government maintenance, access to the homestay became extra challenging for that day. Butler Jiang appeared with multiple umbrellas and a buggy (not something we had seen before!). Since cars couldn’t reach the homestay directly, he walked down to escort guests personally—soaked in rain but making sure each of us stayed dry. When we got on the buggy, we realized he had even opened umbrellas to keep the seats dry. We were deeply touched by his dedication. Upon returning, we were greeted by a joyful gathering of guests enjoying a mini party at the pavilion—a sight that perfectly captured the warmth and spirit of this homestay.
Another shoutout to their partnering driver sun (孙）:
- After we moved to our second homestay, we once got stranded by the roadside because of Didi GPS error that made it difficult for a ride-hailing driver to locate the place. The only option offered by our then homestay was to dropped us at the base of a mountain, where we waited over 15 minutes with no success. Luckily, driver sun from Celestial Valley Homestay recognized us and offered us a ride, so we followed him back to Celestial Valley, and were warmly welcomed again with complimentary tea and another chance to enjoy the view and play with the pets.
- driver sun also took on our business and brought us to the city and even took us on another round trip to a faraway attraction. We were no longer guests at that point, yet the hospitality continued. We were truly thankful for the extended service and kindness.
This homestay gave us more than just a place to stay—it offered warmth, care, and unforgettable memories. It's this genuine hospitality that makes Celestial Valley such a rare gem.
Highly recommended for anyone looking for heartfelt service, breathtaking views and a true home away from home.
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Guest: Guest user （Family）
Time: 2025-04-01 00:00
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The view from the hotel is breathtaking.
They provide driver to go around for free (careful, some areas like Grand Canyon will incur some fee)
Booked a room that says can accommodate 4 adults (1 king bed & 1 queen bed). In reality it’s 1 king bed & 1 single bed. I was asked to then pay for an extra bed for 300RMB. After some argument, they waived the fee.
You can also ask to have meals cooked from their menu. Be careful to read the menu properly. I was charged 490RMB for the chicken, because the menu says 98RMB for every 500g, and they apparently cooked 2.5kg chicken without letting us know in advance.
The amenities were fine. Bathroom & toilet were clean, but not very well designed (no hanger in toilet etc).
They can also help you with laundry for free.
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Guest: Guest user （Traveling with friends）
Time: 2025-04-01 00:00
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The place is clean and the staff are all friendly. If you have any questions or needed help to understand about the attractions routes and recommendations, they will be able to advise and help you book the tickets. Their location is up in a hill, there’s a pick up service provided by the hotel from the station or airport to the hotel. The view is extremely beautiful, waking up and having breakfast to the view of the mountain every morning is a very zen experience. The room is spacious enough for you to put and open up ur luggages. Will recommend this place for your stay in ZJJ.
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