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Guest: Guest （Couple）
Time: 2024-09-01 00:00
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We came to visit my mom who was unexpectedly hospitalized. The hotel is right across from the hospital. This is a brand new hotel. The staff, Ms. Candy Wang, had excellent attention to detail and service mindset. I told Ms Wang just incidentally that we were only there for a night but may need to extend it on demand due to family care requirements. Ms Wang gave me an upgrade to a bigger room in case my mom needed to come in to rest for a while before we catch the flight home. We exercised this option when my mom eventually discharged, which I am so grateful for. Ms Wang made sure that travel and breakfast was well taken care of. She also helped me in my busy state of affairs to take care of parcels that I received on behalf of my mom. We have travelled to many places and countries. This has been the best experience ever!
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Guest: Guest （Solo traveler）
Time: 2024-08-01 00:00
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Wellness themed hotel with spacious rooms and very helpful staff. The surroundings are really nice including the river and several parks.
A few staff spoke good English and really helped this non-mandarin speaking guest a lot, especially to call taxis. The housekeeper on my level was also very sweet and friendly and efficient. Would happily stay there again.
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Guest: Guest （Couple）
Time: 2024-07-01 00:00
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eileen good
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