-
Guest: Guest （Family）
Time: 2026-01-01 00:00
-
Score
-
Level
地理位置绝佳 服务态度非常好 环境优秀
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （家庭旅游）
Time: 2026-01-01 00:00
-
Score
-
Level
入住服务接待人员贴心又周到、房间静雅舒适整洁、酒店位置优越、窗外南京路步行街的繁华美景赏心悦目！前台接待Ⅴiolet 女士和leo先生的服务热情细致又周到！新年元旦旅游体验非常之好！下次来上海我仍然会优选下榻上海南京路步行街假日酒店！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （家庭旅游）
Time: 2026-01-01 00:00
-
Score
-
Level
南京路步行街超方便！上海南京路步行街假日酒店家庭入住体验分享
这次带一家人来上海玩，选了上海南京路步行街假日酒店，真的位置无敌！酒店就在九江路595号，正对世纪广场，出门走几步就是南京路步行街，逛街、吃小吃、看夜景超方便；步行10分钟左右就能到外滩和人民广场，地铁人民广场站也在附近，交通超顺畅，带小孩或老人都不累。
服务整体很不错，尤其是前台的Mia小姐姐特别细心！我们是一家七口，她一知道我们情况，就主动帮我们安排三间房都在同一层，真的省了很多来回跑的麻烦，让全家人都觉得被照顾到。
设施方面，房间很新颖明亮，用了西班牙Velfont绿色防蟎床品，睡得舒服又安心；早餐在Hi Bowl全日餐厅，选择蛮丰富，中西式都有，孩子们特别爱吃。健身房设备齐全，虽然我们没时间用，但看起来很新净。整体环境乾净舒适，适合家庭或购物旅行。
不过有个小建议：前台的Mia小姐姐check-in手续办理时感觉不太灵敏，等候时间有点长，系统操作或流程可以再优化一下，这样会让入住体验更完美。
总结来说，位置+性价比超高，服务用心（特别感谢Mia！），下次来上海逛南京路、外滩一带，还是会优先考虑这里。推荐给想住市中心、方便逛街的家庭或朋友～
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Family）
Time: 2025-12-01 00:00
-
Score
-
Level
Nice Location. Very nice staffs especially Eilo & Viloet, very impressive.
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Booked for others）
Time: 2025-12-01 00:00
-
Score
-
Level
I recently booked five rooms at Holiday Inn Nanjing Road for my guests, but the experience did not meet expectations. While the hotel is well-located and the staff were polite, the service level needs improvement to match today’s hospitality standards.
Despite clearly booking Queen-bed rooms, one of my guests was given a twin-bed room during check-in. This created an embarrassing situation for me, especially since these were high-value guests and I had assured them of proper arrangements.
For an international brand, accuracy in room allocation and attention to guest requirements should be handled with more professionalism. In addition, the hotel would benefit from an upgrade to align with modern service trends.
I hope the management takes this feedback seriously and improves both the booking accuracy and overall guest experience in the future.
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Family）
Time: 2025-12-01 00:00
-
Score
-
Level
酒店服务人员很友善，房间空间大和乾净，早餐也很丰富，酒店地点很方便，下来很多餐厅和人民广场。以后来上海，我一定会再订这家酒店。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
-
Score
-
Level
酒店距离步行街很近，地理位置真的绝了，出了门到哪里都方便，可以尽情的买买买，房间宽敞乾净，下次出差还会来住。。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （其他）
Time: 2025-12-01 00:00
-
Score
-
Level
酒店的位置很好，非常方便，步行可到什多景点。非常热闹，商店林立，吃喝玩乐，应有尽有。
前台服务甚好，有问必答，态度亲切，帮我们解决不小问题
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （与好友旅游）
Time: 2025-12-01 00:00
-
Score
-
Level
房间非常乾净整洁，没有烟味，旅客挺多的但是不用排队很久，管理非常棒，前台小姐姐Chloe服务态度非常好，办理的也超快，很棒的一次住宿！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （独自旅游）
Time: 2025-12-01 00:00
-
Score
-
Level
酒店乾净整洁交通很便利，前台ella服务周到贴心，房间温馨宽敞，酒店位置优越就在南京路步行街中间位置，旺中带静逛街休闲都很合适，附近餐厅也很多可以选择～性价比很高下次还会再来～
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
