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Time: 2026-03-01 00:00
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房间环境老旧办入住的时候前台服务一般，整体店里的服务一直都欠缺，然后订的两个大床房，两个房间都是两张单人床拼的中间还没有填平整，非常不舒服体验感非常差早餐也一般
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Guest: Guest （Family）
Time: 2026-03-01 00:00
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Very good location .
Design of the hotel is grand with large space .
Environment and gardening are cozy and comfortable .
Food and staff services are also excellent
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Guest: Guest （Solo traveler）
Time: 2026-03-01 00:00
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独自旅行来云南第一站，洲际住三晚，感谢给我升级了行政阳台房，很美。
洲际很气派，硬件无可挑剔，软件也不错，各服务人员都热情相迎。
但是实在太大了，以至于我这个腿脚不便的人，每次从房间来回，都要走的腿发胀，好在可以叫摆渡车来最近的地方接我送出去，但每天出来吃早餐走那么一大圈实在是好累啊啊啊啊啊（后来去大理古城希尔顿，小而精致实在是太妙了，废腿友好酒店）
如果提个建议，那就是摆渡车能不能更新一下，太破了，丁零当啷的声音也实在炸耳朵??
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Guest: Guest （Family）
Time: 2026-03-01 00:00
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We stayed at the Intercontinental Kunming and booked the Alice in Wonderland themed room for our little girl. She was beyond excited the moment we walked in. The attention to detail was fantastic and really brought the story to life for her.
The service throughout the hotel was excellent and everyone we encountered was warm, professional, and attentive.
If I could offer one suggestion for improvement: it would be wonderful if the hotel offered guests the option to purchase some of the themed merchandise (like the small decor items or soft toy from the room). We would have loved to take a little something home to remember the experience.
Overall, a wonderful stay and highly recommended for families looking for something special in Kunming.
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Guest: Guest （Business traveler）
Time: 2026-03-01 00:00
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环境好、服务好、整个酒店很大、房间的空间也很大、早餐也非常丰富、晚上还泡了温泉、缓解了一天的疲惫感、步行到滇池也很近～
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Guest: Guest （Family）
Time: 2026-03-01 00:00
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滇池畔五星标杆，位置绝佳，步行可达海埂大坝。园林雅致、房间宽敞视野好，服务贴心高效，香稻轩出品在线，温泉与泳池加分，度假舒适度拉满，值得推荐
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Guest: Guest （与好友旅游）
Time: 2026-03-01 00:00
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设施：高大上
衞生：非常乾净
环境：美！花园式酒店，拍照非常出品。摄影师很专业，每张照片都非常喜欢，精修的图也很漂亮。
服务：贴心
尊享旅拍体验1次:很满意
长街国际自助餐厅原价398元单人自助晚餐130元代金券:菜品丰富
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Guest: Guest （与好友旅游）
Time: 2026-03-01 00:00
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酒店虽然确实有些年头了，但是维护的特别好！
老牌酒店不愧是老牌！园林很漂亮哦
服务都特别好！尤其是管家小赵，提前就电话联系我了，入住期间也经常微信问候，有什么问题他都能解决！
早餐也很好吃！
感觉在昆明的性价比很值得
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Guest: Guest （情侣）
Time: 2026-03-01 00:00
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下午两点左右到的酒店，前台办理入住比较快，洲际会员额外给了两张水吧消费券。放下行李后就去逛了，晚上十一点多回到酒店准备睡觉，但是房间周围比较吵闹，给前台打了电话让他们解决，后面应该是上来劝导了，十二点半左右终于安静了。。。第二天上午，管家小赵跟我确认休息情况，就把昨晚事情反馈给了管家，然后我就出去逛了，下午四点左右管家联系我给升了个房间，第二晚休息很好。虽然第一晚不太满意，但前台还有管家小赵再遇到问题时认真解决的态度加以肯定！
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Guest: Guest （家庭旅游）
Time: 2026-03-01 00:00
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我们两大一小入住昆明洲际酒店，体验感超预期！酒店环境如热带花园般优美，紧邻滇池，推窗见景，静谧又治癒。房间宽敞整洁，床品舒适，衞生细节到位，衞浴用品品质在线。服务贴心周到，前台热情高效，还贴心准备了小童礼物，亲子出行十分友好。早餐丰富多样，云南特色美食让人回味无穷。整体体验极佳，是昆明亲子度假的绝佳选择，强烈推荐！
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