Response: 尊敬的宾客,感谢您下榻仁安悦榕庄,并用宝贵的时间与我们分享您的入住体验, 在这片遥远避世之地,仁安悦榕庄是悦榕集团在中国所建的第一个度假村,这不仅是一个里程碑的标志,更多藴含的是无限的情怀,位处于海拔三千两百米以上的高山上,经受风雪和岁月洗礼的藏式牧舍、周遭的草场和山坡就是最好的心灵栖息地, 感谢您对酒店服务的赞誉和认可,我们将把您的鼓励和肯定分享给卓玛并将继续努力,为宾客打造最舒服贴心的度假体验, 我们诚挚地期待您的下次光临,再次体验风格独具的仁安悦榕庄! 扎西德勒
Response: 【一站式服务】尊敬的贵宾您好!非常荣幸收获您的全满分体验!从前台服务到客房细节、园林、早餐,每一处都是员工用心打磨的成果,期盼日后再次相逢,祝您旅途愉快!
Response: 亲爱的宾客您好!非常感谢您带着家人选择入住美丽华大酒店,还特意分享了这么暖心的好评?? 长途驾车旅途辛苦,很高兴酒店的温泉能帮您和家人舒缓疲惫、放松身心。深夜精心准备的暖心夜宵,能让您感受到如家般温馨自在,就是我们最大的心意。 能得到您的认可和大力推荐,我们倍感荣幸!期待您和家人下次再来游玩,我们会一如既往用心服务,祝您生活愉快,事事顺心!
Response: 感谢您的走心好评!咱们酒店是德州老牌门店,设施配套齐全,洗浴汗蒸、自助早餐都是标配福利。很高兴您体验到了乾净舒适的汗蒸环境和丰富美味的早餐,周边本地特色美食也很多,出行游玩特别方便。我们会继续保持衞生与服务品质,期待您下次再来德州,常回来入住~
Response: 亲爱的贵宾:感谢您的推荐!酒店自有大型停车场,场内设有150+大型车位,交通便捷,周边美食商超聚集,距德州博物馆、新湖风景区、董子文化街等景点5-15分钟车程,离吴桥杂技大世界,德百温泉、夏津黄河故道森林公园等景点也在半小时到一小时车程。此外,酒店还提供免费洗浴、零食水果、夜宵及免费洗衣服务,诚挚邀请您有时间带家人来德州游玩吆!祝您生活愉快!
Response: 尊敬的宾客: 非常抱歉此次入住体验给您带来了极差的感受,对于我们服务和客房设施上出现的诸多问题,我们深感自责与愧疚,也向您致以最诚挚的歉意。 关于您中午到店有房却未能及时打扫乾净、耽误您入住的问题,是我们客房保洁排班和效率管理不到位,工作衔接出现严重疏漏;淋浴间积水外溢、地面湿滑的情况,説明我们客房设施日常检修和衞生细节清理没有做到位,存在很大疏忽。 夜宵送餐耗时过久、两份餐品分量不一,暴露出我们餐饮配送流程混乱、出品管控不严;清晨房门门口地毯出现不洁杂物,更是衞生巡检工作的重大失职,严重影响您的入住心情,对此我们万分抱歉。 收到您的反馈后,我们已经立刻对客房保洁、设施维保、餐饮送餐、楼层衞生巡检等相关部门进行内部覆盘整改,严肃追责相关负责人,加强员工服务意识与工作流程培训,全面排查客房淋浴设施问题,严格把控餐品出餐时效和分量标准,加大公区及客房门口衞生巡查力度,杜绝此类问题再次发生。 我们深知再好的解释也弥补不了您糟糕的入住体验,我们会深刻反思、全力整改。衷心感谢您真实细致的反馈,这是我们发现问题、提升品质的重要动力。再次向您诚恳致歉,也希望能给我们一次改过完善的机会,未来若您愿意再次莅临,我们一定用心服务,带给您截然不同的美好体验!
Response: 亲爱的客人,衷心感谢您的好评与支持!每一条肯定的评价,都让我们倍感温暖与鼓舞。我们一直用心做好衞生、服务、设施等每一个细节,希望让每一位住客都能感受到家一般的舒适与安心。您的满意是我们不断进步的方向,我们会继续保持品质,持续优化体验。非常感谢您的信任与选择,期待在不久的将来再次与您相遇,为您提供更优质的服务!
Response: 亲爱的宾客,非常感谢您跟我们分享您的住店心得,我的小伙伴们听到夸奖后更加积极向上啦!为您带来良好的体验是我们应该做的,在这里期待与您的下次邂逅哦~
Response: 有一种遇见,不曾邀约却心有灵犀,国际与您不期而遇,能为您留下如此美好的回忆是我们的荣幸。期待与您的下次相遇~祝旅途愉快~
Response: 有一种遇见,不曾邀约却心有灵犀,国际与您不期而遇,能为您留下如此美好的回忆是我们的荣幸,同时感谢您给予饭店的建议,我们会认真对待您的每条建议。期待与您的下次相遇~祝旅途愉快~
Response: 感谢您给予饭店的五分好评,饭店地理位置优越,处于延吉市中心,紧临布尔哈通河畔,距延大网红墙2.5公里,距朝鲜族民俗园约4公里,距延吉水上市场不到2公里,是您旅游、商务出行的优选之地。饭店一楼迎松烤肉、二楼延松朝鲜族料理、蟹大头蒸汽海鲜让您不出饭店就能享受到延边民俗美食,饭店全体员工真诚期待您的再次光临~祝您生活幸福、事事顺心哦~~
Response: 感谢您给予饭店的点评,您的满意是我们工作最大的动力呢。饭店全体员工真诚期待您的再次光临~祝您生活幸福、事事顺心哦~~
Response: Dear guest, thank you so much for choosing Holiday Inn Express Shenzhen Dongmen and leaving such a wonderful review! We're thrilled to hear that Nora made you feel at home during your stay. Our team is committed to providing a warm and welcoming environment, and it's rewarding to know that we've succeeded in making your experience memorable. Nora is an excellent member of our team, and we'll be sure to let her know about your kind words. We're looking forward to your return and will continue to strive for excellence to ensure you have another fantastic stay with us. Thank you again for your support!IHG Social Listening Team
Response: Dear guest, thank you so much for choosing Holiday Inn Express Shenzhen Dongmen and sharing your wonderful experience! We're delighted to hear that you appreciated our prime location opposite a shopping mall, with numerous eateries nearby and a nice hair salon just around the corner. It's also great that you found our hotel easy to locate, being close to the Metro station. Our staff takes pride in providing polite and helpful service, especially when it comes to assisting guests with heavy luggage. We're glad to hear that our new restaurant, connected by a corridor, has caught your attention. We're pleased that you found your room clean, with effective air - conditioning. Regarding the shower, we've noted your feedback. We're committed to maintaining high - quality facilities. Our breakfast is designed to offer a variety of options, including both Western and Chinese choices, to meet different guests' preferences. Your positive review is a great motivation for our team to keep up the good work. We sincerely look forward to welcoming you back to our hotel for another comfortable and enjoyable stay. Thank you again for your support! IHG Social Listening Team
Response: Dear guest, thank you so much for choosing Holiday Inn Express Shenzhen Dongmen and sharing your wonderful experience with us! We're delighted to hear that you received an upgrade during your stay over the 5.1 long weekend. We understand that it might have been a bit crowded, but we're glad you could understand the situation. The hotel's prime location across from a shopping mall is indeed one of our highlights, offering great convenience for our guests. We're also pleased that you enjoyed our breakfast. Your recommendation for budget - conscious travelers is a huge honor for us. We'll keep up the good work and continue to provide high - quality service. Once again, thank you for your feedback, and we sincerely look forward to welcoming you back to our hotel for another comfortable and convenient stay! IHG Social Listening Team
Response: 尊敬的客人,非常感谢您入住深圳东门智选假日酒店并给予如此高的评价!您提到酒店服务让您有回家的感觉,这是对我们最大的认可,我们一直致力于为客人营造亲切、温馨的氛围,让每一位客人都能感受到家的温暖。酒店优越的地理位置,交通便利,对面的大型商场和近在咫尺的地铁站,都为客人的出行和购物提供了极大的便利。而我们的安心早餐,有独立面档、中西式自助早餐菜品、现磨咖啡,遵循全球统一酒店标准食品安全管理,能满足不同客人的口味需求。您的好评是对我们团队的巨大鼓舞,也是我们持续努力提升服务的动力。真诚期待您再次光临深圳东门智选假日酒店,再次享受这份便捷与温馨!再次感谢您的支持与信任! 智选假日宾客关怀团队
Response: 尊敬的客人,非常感谢您选择深圳东门智选假日酒店并给予如此高的评价!看到您对我们酒店的各项服务都十分满意,我们感到无比荣幸。前台工作人员始终以热情积极的态度迎接每一位客人,NORA为您提供升房服务,展现了我们对客人的贴心关怀,而酒店全体工作人员也一直秉持着积极响应客人需求的服务理念。我们的安心早餐有独立面档、中西式自助早餐菜品、现磨咖啡,遵循全球统一酒店标准食品安全管理,能为您提供丰富多样且口感良好的美食。房间乾净整洁、视野宽阔也是我们一直努力维持的标准。您的好评是对我们工作的最大肯定,也是我们持续提升服务的动力。真诚期待您再次光临深圳东门智选假日酒店,再次享受我们为您带来的舒适体验!再次感谢您的支持与信任! 智选假日宾客关怀团队
Response: 非常感谢您真实中肯的细致点评很荣幸得到您对酒店五星环境与服务的高度认可,也十分抱歉因楼宇年限问题,给您带来空调漏水、马桶堵塞的不便体验。我们已立刻登记反馈给工程部检修处理,杜绝同类问题再发生。后续我们会逐步对老旧设施做翻新升级,用心维护客房设备,把硬件体验跟上服务品质。感谢您的理解与包容,期待您下次光临,给我们为您呈现更好入住体验的机会!
Response: 感谢您和朋友的认可与好评,很高兴酒店优越的地理位置、高效快速的入住办理让你们出行超省心,房间宽敞、大床舒适的入住体验也深得你们喜欢!能让您和朋友都住得舒心满意,是我们最大的荣幸。我们会一直保持这份服务和品质,欢迎下次还和朋友一起来入住呀~
Response: 感谢您的五星好评十分荣幸得到您全方位的认可,酒店环境整洁乾净,出行区位便捷,逛街用餐都十分省心。我们会始终保持优质服务与良好居住环境,期待您再次光临!