Hotel comments

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  酒店位置优越，衞生环境很好，工作人员服务态度很好，推荐旅游住宿。
  

  Response: 尊敬的宾客，您好！感谢您选择北京南锣古巷桔子水晶酒店并分享您的入住体验，您的认可，是我们努力的动力，作为华住旗下中高端品牌，一直秉承着“以顾客为中心”的服务理念，让每一位旅人都能有宾至如归的感觉。酒店早餐坚持每日现做现供，每日严控餐食温度与新鲜度，从热菜、主食、汤品到水果甜点，用心搭配丰富品类，只为给宾客带来元气满满的用餐体验。期待您的再次光临，祝您旅途愉快。酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  Room was big and clean Near metro station and bus station within 0.7km Breakfast have many choice and not only local Chinese food They even have small gift when check out Staff are very polite and friendly They extend my check out time until 2pm
  

  Response: 尊敬的宾客，您好!感谢您选择并入住北京南锣古巷子水晶酒店并分享如此用心的入住体验!酒店紧邻南锣鼓巷地铁站,地铁6号线、8号线E口出站步行600米即可到达，轻松串联（南锣古巷、鼓楼大街、什刹海、雍和宫、恭王府）等城市各大核心商圈，为您的行程出行节省更多的时间和精力。酒店面积也是我们的优势之一，格局开阔、动线合理，出行休闲更舒适。24小时管家服务为您的出行保驾护航。期待您的再次光临，欢迎您再次打卡哦！酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  南锣鼓巷桔子水晶酒店，真心推荐这家酒店，位置超好，就在南锣鼓巷边上，去哪儿都方便，房间很大，住着特别舒服，床品乾净柔软，每晚都能睡个好觉，酒店服务也很到位，员工都很热情，让人感觉特别温暖，早餐种类很多，味道也挺好，性价比真的很高，来北京玩的话，真心推荐大家来入驻
  

  Response: 尊敬的宾客: 您好！非常感谢您入住酒店并给予评价，很高兴看到您对我们工作的认可，我们怀揣着您 的这份信任，不断进取，时刻准备着给每一位宾客带来优质的服务，期待您的再次光临！ 酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  在北京南锣鼓巷水晶住了几天，真心觉得不错。房间面积真的很大， 在二环之内有这么大面积很难得，住着特别舒服。酒店的位置也特别好，去雍和宫 什刹海，出行都方便。工作人员态度也特别好，总是笑眯眯的，让人感觉特别亲切。早餐也挺不错的，品种多，味道也好。总的来説，这次入住体验非常满意，推荐大家出来玩入住哦
  

  Response: 亲爱的宾客：感谢您入住桔子水晶北京南锣鼓巷酒店并分享您的入住体验！很高兴酒店的每一个环节都得到您的认可，通过您细致入微的描述，可以感受到这次旅程给您带来的幸福感，这是我们服务者一直追求的，这也将成为我们不断进取的动力，晶致旅途,水晶相伴，期待与您的再次相遇！ 酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  酒店地理位置不错,闹中取静,环境很好，离南锣鼓巷很近，可以步行去逛。房间布局合理,床品舒适乾净，我们订的是有庭院的房间，配套设施完善齐全,居住体验特别舒心,工作人员态度友好，出行地铁,打车都很便捷,性价比很高。
  

  Response: 亲爱的宾客：您好！感谢您的用心称赞，您的鼓励是我们前进的动力，但绝不止步于此， 晶致旅途,水晶相 伴，期待与您的再次相遇！ 酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  第一次入住的房间有异味，酒店服务人员立马给我换了房间。全程服务贴心比如餐厅不在营业时间的时候想倒杯咖啡，前台亲自去重新开咖啡机，每天也会向住客询问是否有任何情况。点外卖机器人送得很快，有一次还是前台亲自送的，基本就是餐食到了酒店3分钟内就能到房间门口。所以结合服务和位置可以给到好评。
  

  Response: 尊敬的宾客: 您好！非常感谢您入住酒店并给予评价，很高兴看到您对我们工作的认可，我们怀揣着您 的这份信任，不断进取，时刻准备着给每一位宾客带来优质的服务，期待您的再次光临！ 酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  来北京看五月天演唱会 再三对比选择了这家桔子水晶酒店 地铁直达鸟巢。增值服务让人很惊喜提供免费的衣服代洗服务 酒店工作人员贴心又温暖 房间衞生很乾净 灯光设施都很舒适 距离南锣鼓巷什刹海都很近 出行超方便
  

  Response: 亲爱的宾客：感谢您入住桔子水晶北京南锣鼓巷酒店并分享您的入住体验！很高兴酒店的每一个环节都得到您的认可，通过您细致入微的描述，可以感受到这次旅程给您带来的幸福感，这是我们服务者一直追求的，这也将成为我们不断进取的动力，晶致旅途,水晶相伴，期待与您的再次相遇！ 酒店总经理：杨立霞

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  灰常满意的一次住宿体验 入住的家庭房算是洗，性比价满满的哦 就在南锣鼓巷里（≧ｗ≦） 走进走出都是十分方便 酒店的工作人员都是态度非常好哒 早餐也不错，该有的都有 最喜欢他们家的记忆枕，睡了4晚十分满意，退房时直接买了一个新的带回家??
  

  Response: 亲爱的宾客：您好！感谢您的用心称赞，您的鼓励是我们前进的动力，但绝不止步于此， 晶致旅途,水晶相 伴，期待与您的再次相遇！ 酒店总经理：杨立霞

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  入住南锣鼓巷桔子水晶，环境闹中取静，紧邻衚衕街区。坐地铁可以到南锣鼓巷e口出来，特别近如果打车的话就可以定位锋华手机店，走过来只需要50多米无市井喧嚣。衞浴乾湿分离，无积水污渍，清洁死角打理的非常到位。隔音效果也特别好，逛完衚衕回房间休息格外舒心，强烈推荐。
  

  Response: 尊敬的宾客，您好!感谢您选择并入住北京南锣古巷子水晶酒店，您的认可和肯定是我们最大的工作动力，作为一家设计师酒店，从房间侍寝香薰晶石，到云南特色手冲咖啡，再到24小时衣物代洗服务，处处尽显以客户为中心的服务理念，酒店面积也是我们的优势之一，合理的空间布局，兼顾舒适度与私密性，给宾客从容自在的入住体验，结合超标配的选材，精简的对客流程，用心让来酒店的每一位客人都能有到家的感受而努力，欢迎您随时关注我们，希望下次来能给您带来新的体验，衷心地期待您的再次光临，我们在水晶酒店等您哦！酒店总经理：杨立霞

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  细节控对这家酒店的衞生表现格外认可，大唐走廊公共区域整洁无灰尘，床品乾净柔软蓬松，房间设施齐全维护的很好，24小时热水即开即热，硬件配置实用靠谱，最最主要是地理位置很好，到南锣鼓巷和什刹海都挺近，房间面积也很大，下次还会选择这里
  

  Response: 尊敬的宾客: 您好！非常感谢您入住酒店并给予评价，很高兴看到您对我们工作的认可，我们怀揣着您 的这份信任，不断进取，时刻准备着给每一位宾客带来优质的服务，期待您的再次光临！ 酒店总经理：杨立霞

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  这间是给我家公家婆定的 一切都好 唯一不好的是房间就算开完能开的灯都显得有一点暗 . 酒店的柜枱办理人员 每个都非常亲切?? 地理位置很好，酒店门口右拐走个几分钟就到南锣鼓巷；左拐打车，1分钟能到路口。上车地点放“航空工业机关服务中心”，记得打车回酒店时地点也放这个，不然司机得穿过衚衕才能到达酒店。
  

  Response: 尊敬的宾客，您好，感谢您选择北京南锣古巷桔子水晶酒店，作为华住旗下中高端品牌，从富有设计感的客房装修布置，到24小时贴心服务与便捷的入住体验，我们始终致力于为每一位旅人打造舒适安心的旅居空间。此外向您介绍一下房间配置的小惊喜，可以投屏的互联网电视任性看;超级亲肤舒适的羽绒被、羽绒枕、记忆枕、舒适透气的拖鞋随时用;超标配的洗漱用品;多种免费赠饮任性喝等，都透露着水晶酒店的用心，喜欢记得随时关注我们哦~希望下次能给您带来新的体验，感谢您的点评的肯定，期待再次光临，祝旅途愉快!酒店总经理：杨立霞

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Beijing Nanluoguxiang - Low as ￥500.00

  Address: Building 15, No. 67 Jiaodaokou South Street, Dongcheng District, Beijing, China
  入住南锣鼓巷桔子水晶环境闹中取静紧邻衚衕街区无市井喧嚣，客房衞生细节拉满床品柔软乾净，无异味衞生间也是乾湿分离的设施很好，打车可以定位衚衕口走50米就到酒店了，非常便利总之，下次来北京旅游，还会选择这家酒店
  

  Response: 尊敬的宾客，您好!感谢您选择并入住北京南锣古巷子水晶酒店，您的认可和肯定是我们最大的工作动力，作为一家设计师酒店，从房间侍寝香薰晶石，到云南特色手冲咖啡，再到24小时衣物代洗服务，处处尽显以客户为中心的服务理念，酒店面积也是我们的优势之一，合理的空间布局，兼顾舒适度与私密性，给宾客从容自在的入住体验，结合超标配的选材，精简的对客流程，用心让来酒店的每一位客人都能有到家的感受而努力，欢迎您随时关注我们，希望下次来能给您带来新的体验，衷心地期待您的再次光临，我们在水晶酒店等您哦！酒店总经理：杨立霞

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Hyatt Regency Beijing Wangjing - Low as ￥1,102.00

  Address: Building 2, No. 8 Courtyard, Guangshun South Street, Chaoyang District, Beijing, China
  前台doris服务快速 沟通有效，因为有急事早到点，到店前沟通，非常礼貌快速理解我的诉求，到店也没很长时间等房，直接入住，房间安静舒适温馨，点赞doris的服务
  

  Response: 感谢您抽出宝贵的时间与我们分享您的入住体验。 作为北京首家凯悦品牌酒店，北京望京凯悦酒店由建筑大师隈研吾操刀设计，致力于为您打造一片“可呼吸的都市绿洲”之旅。竭诚为宾客提供热情周到的服务，让您体验品质生活，感受宾至如归是我们不断追求的目标。真诚期待您的再次光临，一同踏上这段回归自然的旅程。

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Hyatt Regency Beijing Wangjing - Low as ￥1,102.00

  Address: Building 2, No. 8 Courtyard, Guangshun South Street, Chaoyang District, Beijing, China
  本次入住体验极佳。房间乾净舒适，环境安静整洁，设备设施完善，出行便利。服务贴心周到，工作人员Grace热情又专业，待人友善，服务细致入微。全程体验感拉满，强烈推荐，下次还会选择这里。
  

  Response: 感谢您抽出宝贵的时间与我们分享您的入住体验。 作为北京首家凯悦品牌酒店，北京望京凯悦酒店由建筑大师隈研吾操刀设计，致力于为您打造一片“可呼吸的都市绿洲”之旅。竭诚为宾客提供热情周到的服务，让您体验品质生活，感受宾至如归是我们不断追求的目标。真诚期待您的再次光临，一同踏上这段回归自然的旅程。

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Hyatt Regency Beijing Wangjing - Low as ￥1,102.00

  Address: Building 2, No. 8 Courtyard, Guangshun South Street, Chaoyang District, Beijing, China
  这次来北京看五月天演唱会特意选的这家。酒店位置很便利，房间也乾净整洁很舒适。酒店前台Doris的服务超级贴心，让整体入住的体验感上了一个台阶。Doris很热情周到，办理入住很高效，有任何问题都耐心解答回覆，帮我们升级了带景观的房型，还帮我们争取了延迟退房的权益。早餐品种也挺多的，就餐环境和体验都不错。在这里住得很舒服，下次来北京还会优先选择凯悦。
  

  Response: 感谢您抽出宝贵的时间与我们分享您的入住体验。 作为北京首家凯悦品牌酒店，北京望京凯悦酒店由建筑大师隈研吾操刀设计，致力于为您打造一片“可呼吸的都市绿洲”之旅。竭诚为宾客提供热情周到的服务，让您体验品质生活，感受宾至如归是我们不断追求的目标。真诚期待您的再次光临，一同踏上这段回归自然的旅程。

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Hyatt Regency Beijing Wangjing - Low as ￥1,102.00

  Address: Building 2, No. 8 Courtyard, Guangshun South Street, Chaoyang District, Beijing, China
  本次入住北京望京凯悦酒店套房，整体入住体验极佳，十分满意。入住的高楼层景观套房视野开阔，超大落地窗可将望京城市风光尽收眼底，白日景色清爽治癒，夜晚城市夜景氛围感十足。 ?套房空间宽敞通透，布局规整合理，整体为简约高级的装修风格，室内乾净整洁无异味，床品柔软舒适，居住体验感拉满。酒店整体环境雅致静谧，隔音效果出色，入住格外安逸。 前台和礼宾工作人员服务热情贴心，态度温和有礼，服务细致周到。地理位置十分优越，出行便捷，不管是出行游玩还是商务住宿都格外合适，是来北京入住的优选酒店，强烈推荐！
  

  Response: 感谢您抽出宝贵的时间与我们分享您的入住体验。 作为北京首家凯悦品牌酒店，北京望京凯悦酒店由建筑大师隈研吾操刀设计，致力于为您打造一片“可呼吸的都市绿洲”之旅。竭诚为宾客提供热情周到的服务，让您体验品质生活，感受宾至如归是我们不断追求的目标。真诚期待您的再次光临，一同踏上这段回归自然的旅程。

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Hyatt Regency Beijing Wangjing - Low as ￥1,102.00

  Address: Building 2, No. 8 Courtyard, Guangshun South Street, Chaoyang District, Beijing, China
  时隔一年多重回北京，这次一个人住在望京凯悦。酒店还是印象中的样子，安静、静谧，充满东方美学的气息。服务贴心却不过度打扰，恰到好处。 我又去游泳了，泳池虽然设在负一楼，但隈研吾巧妙利用了后面小公园的高低差，让视野里有了自然景观，游起来成了一种美学享受。这个泳池也见证了我从80kg到55kg的蜕变，我的人生彷佛跟着一起被重新“焕活”。 凯悦还是那个凯悦，而我 已经是另一个自己了，很治癒的一段旅程，希望望京凯悦也越来越好～
  

  Response: 感谢您抽出宝贵的时间与我们分享您的入住体验。 作为北京首家凯悦品牌酒店，北京望京凯悦酒店由建筑大师隈研吾操刀设计，致力于为您打造一片“可呼吸的都市绿洲”之旅。竭诚为宾客提供热情周到的服务，让您体验品质生活，感受宾至如归是我们不断追求的目标。真诚期待您的再次光临，一同踏上这段回归自然的旅程。

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• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Hotel - Low as ￥584.00

  Address: No. 18 Dong'anmen Street, Dongcheng District, Beijing, China
  I was extremely disappointed in this hotel due to my room smelling like smoke / cigarettes, poor sound proofing, and the front desk staff soliciting good reviews and asking me not to leave a negative review during checkout. I picked this hotel based on the good reviews and the fact that they are trying to stifle bad reviews makes one completely lose faith in the review system. Details below: I booked the jiangnan room (room 8531) and when I first got into the room it smelled like smoke and cigarettes. I requested for them to clean it and was surprised when they were done cleaning an hour later… which tells me that they most likely don’t have a proper procedure to clean after smoke (they just sprayed perfume it seems). I requested they do a more thorough clean of my room and they sent me to a new room, which also smelled like cigarettes and smoke. This was troubling because the second room was the themed room and was supposed to be for little kids. After one night, I returned back to my original room.. and unfortunately it still smelled like cigarettes and did so for the 5 nights that I stayed there. I realized that ventilation is most likely shared across rooms because every day, my room smelled like cigarettes. So if someone smokes in their room, it affects the rooms around them. Another thing was that sound proofing is not good as you can hear if someone else is showering or flushing their toilet. The second night there, I heard the water run for hours and I finally went to the lobby to get earplugs because I could not sleep. Lastly, during checkout, I was highly discouraged from leaving a negative review. They asked several times to rate them highly and if I could not do so, to not leave a review. They asked to see my order from trip.com and when I asked why, they said they were going to take the survey… it seemed like they were going to give themselves a good review on my behalf. They then offered a small discount so that I would not leave a negative review, which I didn’t consent to. They told me that bad reviews would cause trouble for the front desk…. Shame on the owners because these issues are not going to be solved without major renovations and are not due to the staff. The front desk staff and cleaning staff for the most part, were lovely and doing their jobs. But they cannot do anything if the structure of the hotel itself is fundamentally flawed. I would absolutely not stay in this hotel again.
  

  Response: 尊敬的客人，您好！再次感谢您如此坦诚且详细地分享您在本次入住期间的真实经历。您愿意花时间写下这长篇反馈，本身就是对我们最大的鞭策。请接受我们最诚挚的歉意——在您入住的五个晚上里，连续遭遇烟味困扰、隔音嘈杂，以及退房时前台工作人员试图“求好评”的不当行为，这一切都远低于您本应得到的服务标准。尤其当我们得知，您当初正是因为我们过往的好评才选择了这家酒店，最终却对评论系统失去信心，这让我们感到无比羞愧。关于房间烟味问题，酒店会对客房人员重新培训并考核。严格执行标准化的深度除烟流程。 关于隔音与持续水声问题，已安排工程排查处理。实在抱歉给您造成困扰。前台常备有耳塞，但应该在您办理入住时就主动提醒有需要可以提供，而不是等您失眠后自行索取。关于退房时“求好评”，差评会给前台带来麻烦，但那些麻烦恰恰应该是管理者去承担的，而不是靠请求客人隐瞒真相来逃避。折扣只是对您糟糕体验的一点象徵性歉意，而我们真正需要做的是从根本上解决问题，让未来的客人不再经历您所遭遇的一切。我们会带着这份羞愧与动力，一点点把缺失的信任重新建起来。再次感谢您，祝您生活愉快，万事顺遂。酒店总经理：孟媛媛

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Hotel - Low as ￥584.00

  Address: No. 18 Dong'anmen Street, Dongcheng District, Beijing, China
  环境乾净整洁，地理位置优越，服务到位，全方面都挺好的，来北京玩，这个地方很推荐，前台也都很热情??
  

  Response: 【地铁出行超便捷】尊敬的宾客，非常荣幸能为您带来舒适满意的入住体验。酒店坐落于王府井步行街与APM商场交叉口西侧，紧邻地铁8号线金鱼衚衕站C口，出站即可直达，出行高效又省时。步行约10分钟便可抵达故宫、天安门、北京协和医院、东单商圈等核心地点，地理位置优越，交通四通八达。桔子水晶作为华住旗下中高端酒店，始终秉持贴心周到的服务理念，用心打造优质入住体验。感谢您的认可与支持，我们期待您再次光临！酒店总经理：孟媛媛

  Booking >>

• Guest: Guest
  Time: 2026/05/01 00:00
• Level
  -

  Crystal Orange Hotel - Low as ￥584.00

  Address: No. 18 Dong'anmen Street, Dongcheng District, Beijing, China
  This Orange Crystal Hotel is in an unbeatable location. Highly recommended! It’s right next to the metro station and just a short distance from Tiananmen Square, making sightseeing and travel extremely convenient. The front desk staff are friendly and attentive, and complimentary cold drinks are available in the lobby, a really thoughtful touch. The rooms are meticulously cleaned with every spot tidy and the layout comfortable. Boasting a prime location, great service and spotless rooms, it offers a wonderful stay. It’s absolutely a great choice for your trip to Beijing.
  

  Response: 【中西结合自助早餐】尊敬的宾客，您好！感谢您入住北京天安门王府井桔子水晶酒店，并给予我们五星好评与真诚肯定。酒店每日7:00-11:00提供中西式自助早餐，餐品种类多样、食材新鲜、营养均衡、美味可口，为您的旅途注入满满活力。同时可单点地道炸酱麪、鲜美馄饨等特色餐食，足不出店就能品嚐正宗老北京风味。酒店坐落于王府井核心地段，闹中取静、环境安逸，穿梭繁华步行街之余，可独享一份静谧惬意，是您商务出差、旅游度假的理想之选。我们全程提供贴心管家式服务，用心呵护每一位宾客；客房保洁人员严格把控衞生细节，细致清洁、用心打理，为您打造乾净舒适、安心舒心的入住环境。再次感谢您的认可与支持，我们将持续精进服务品质，期待您的再次光临！酒店总经理：孟媛媛

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