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Guest: Guest （情侣）
Time: 2025-07-01 00:00
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We recently stayed at this hotel with my husband and had quite a mixed experience – some parts were truly lovely, while others left us a bit disappointed.
First of all, the villa itself was absolutely beautiful and incredibly spacious. The natural hot spring water was one of the highlights of our stay — such a relaxing and unique experience. The surrounding territory is also well-maintained and very peaceful, perfect for disconnecting and enjoying nature.
However, it’s important to note that the location is quite remote — it took us around an hour to get to places where we could eat or enjoy a cup of coffee. This is understandable considering the mountain setting and access to hot springs.
The afternoon tea was decent, and although lunch wasn’t included in our stay, we tried the local mixian noodles and they were absolutely delicious! Must try! Unfortunately, breakfast was disappointing, especially for guests like us who don’t eat pork or pork oil - there were very few options.
A few maintenance and cleanliness issues also affected our stay. The outdoor pool was not super clean, some insects were swimming there. While we really loved the hot spring bathtub in the villa, the facilities could use a bit more upkeep. The toilet setup was quite basic — a minimum upgrade like a bidet spray or shower toilet would make a big difference, especially for international or Muslim guests.
A more distressing part of our stay was that we found dead insects under the blanket in our bed after returning to our room one evening ?? I do appreciate the staff’s polite and kind response – they offered tea and explained it may have fallen from the ceiling – but for someone with a strong phobia of insects, this made it difficult to sleep and really affected my comfort. I do believe this is something that should be taken more seriously, especially in a hotel of this level.
Despite these issues, the staff was very polite, cute and extremely helpful & friendly, and I can see the potential for a truly magical experience here with just a few improvements. I really wanted to love everything — and part of me did — but I was also happy to go back home, just to feel more comfortable and relaxed.
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Guest: Guest （家庭旅游）
Time: 2025-07-01 00:00
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环境没得説，来昆明避暑度假的绝佳选择。服务尤其值得称赞，无论是管家小顾有求必应，还是餐厅服务员，接送机的司机，接驳车司机等工作人员服务态度服务专业度都很赞。酒店附近的阳宗海，高原湖泊，景色宜人。每个房间都有私汤，泡温泉舒服惬意。还会再来。
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Guest: Guest （情侣）
Time: 2025-06-01 00:00
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是非常被关注到的一次入住。
1. 先説房间：带独立私汤/独立泳池，房间很大，空间分布也合理，私密性非常好。可惜这次来的时候下雨。备品是lelabo33，很好闻。
2. 再説餐饮：下午茶、晚餐和第二天的早餐都在酒店吃的，米线的汤一口入魂。下午茶的火腿饼和鲜花饼都不错。
3. 最後説服务，公共区域大大小小有十几个私汤，有面对阳宗海的，景色非常漂亮。那一天只有我们，独享所有汤池，泡完在温泉水源上的石头面上躺着慢慢烘乾身体，驱散疲劳。小姐姐服务很及时，打伞倒热水，甚至在我泡完後还会提前帮我打开淋浴间的水。
是下次还会再带家人来度假的地方。
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Guest: Guest （Family）
Time: 2025-05-01 00:00
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五一带娃出来度假??体验感五星好评，服务都非常好??环境是园林式的，很舒服！餐厅的菜品齐全很美味，还有书吧和温泉。还赠送了SPA。一次很好的体验，有机会还会再来。也会推荐朋友来??
下午茶体验:nice
接送机服务:司机师傅服务都很好，商务车也很舒服
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Guest: Guest （Solo traveler）
Time: 2025-04-01 00:00
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房间设施较旧但维护还可以，自带的温泉很舒服，管家和餐厅员工都很热情，有求必应。餐厅对比外面略贵但出品可以，挺好吃的。离机场约50分钟，酒店有免费接送机服务，别克商务车。
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Guest: Guest （Family）
Time: 2025-02-01 00:00
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非常有温度的宝藏酒店，我们一家到店就收到伴手礼和欢迎茶，非常有仪式感~因为游客不多，酒店显得格外世外桃源，无论是院里的私汤还是普洱茶，都非常有品质，孩子们每天都享受喂海鸥的快乐~就是春节期间餐饮略简单，餐厅的一位男服务生（忘了名字）特别热情，青菜都源自酒店自己的菜园子，非常天然。酒店後门直通阳宗海施家咀公园，风景无敌~总之是非常满意，感谢管家细致的服务，五星好评~推荐给喜欢休闲亲近自然的驴友~
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Guest: Guest （Other）
Time: 2025-01-01 00:00
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一到就碰到了昆明下雪，非常特别的体验
露天园林温泉:房间泡池很棒，雪天泡温泉太棒啦
接送机服务:非常好，省了不少麻烦
服务：最赞的是服务，无可挑剔～
衞生：虽然酒店不新，但是非常乾净
环境：很多地方可以拍照，水杉红了，非常出片
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Guest: Guest （Couple）
Time: 2025-01-01 00:00
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私汤舒服，餐食可口，酒店所有工作人员热情细心特别是管家小何无微不至的服务让人印象深刻，昆明柏联後会有期。
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Guest: Guest （Couple）
Time: 2024-12-01 00:00
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酒店地址位置就在阳宗海湖边，硬件服务都很棒，尤其是管家小何响应非常快服务周到。冬季餐厅湖边有很多海鸥酒店提供免费的麪包味海鸥，是短途休闲旅游的好地方。
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Guest: Guest （Family）
Time: 2023-07-01 00:00
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Golf holiday for family. Amazing service from the staff and they help us with bespoke requests as much as they can. Food is great too. Very close to spring city golf. Massages were amazing.
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