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Guest: Guest user （Family）
Time: 2024-10-01 00:00
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Booked this room to be close to the airport in order to not rush the next morning. It was a real pleasant surprise and great value for money. Loved the laundry room and proximity to the airport with the free shuttle. definitely recommend this hotel to all.
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Guest: Guest user （夫妻／情侣）
Time: 2024-10-01 00:00
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美居酒店是我最喜欢的一家酒店之一，服务周到热情，装修装饰品位风格都很nice，细节到位，24小时接送机 :，早餐品种丰富多样，强烈推荐！
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Guest: Guest user （Couples）
Time: 2024-09-01 00:00
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Located less than 10mins drive from the airport. Beautiful decor. There's a convenience store opposite the hotel.
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Guest: Guest user （Couples）
Time: 2024-09-01 00:00
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We booked this hotel as it was near Xi’an airport and we had an early morning flight the next day.
As you can see from the pictures, it’s a very new and modern hotel. Good facilities in the room (complimentary refreshments in the mini bar) and out of room as well, such as laundry facilities and gym.
The bed was firm and comfortable, the room was clean and tidy.
The staff were helpful and the airport transfer from the hotel was free.
We had a great stay!
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Guest: Guest user （Couples）
Time: 2024-08-01 00:00
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Mercure is a clean hotel with comfortable beds. Its breakfast was adequate. It convenient transport service to the airport.
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Guest: Guest user （Family）
Time: 2024-06-01 00:00
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This is a modern, clean and smart hotel. All facilities are new and there is some sort of smart element integrated in it. Found a book written by the owner of this hotel, 季琦 inside my room. I was so attracted by this book and continued to read it until 2am. Only realised the owner of Mercure Hotel is actually the boss of 如家 and 锦江之星 which I had stayed before when I worked in different city of China. His story of starting a few successful businesses in hospitality industry is truly amazing.
Not to forget to mention about the staffs in Mercure Hotel, the customer service girl really treats her guests like a boss, very helpful in helping me resolve my WiFi setting issue.
The only inconvenience I found the hotel is quite far from XuanYang city centre, where I can find a lot of nice food there. But it is really convenient for travellers as it is near the airport and the hotel provides free pick up service from and to the airport.
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Guest: Guest user （Family）
Time: 2024-06-01 00:00
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Great hotel for transit - rooms were so clean, beds extremely comfortable and service great!
Special mention to Ms. 陈花 who was helpful and had a great service attitude, made our stay so much more comfortable!
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Guest: Guest user （Couples）
Time: 2024-05-01 00:00
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Stayed here for one night and was very impressed for the price and the services that provided. Front desk staff are friendly and professional. The room size is just as the website indicated. The bed is hard but very comfortable. Pillows are soft and fluffy. Bath towels are liked new. The laundry room equipped with 4 sets of LG washers and dryers. Laundry detergent and fabrics softeners are also provided. Breakfast was exceptional; many choices to choose from. Location is remoted. This hotel is great for airport transfer. They offered airport pickup or drop off.
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Guest: Guest user （Business travelers）
Time: 2024-04-01 00:00
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Excellent staff. Very thoughtful and helpful even though English was a challenge. They prepared breakfast to go for us so we could catch the 5am flight to Xinjiang. The location is 10 minutes from terminal 2
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Guest: Guest user （Solo travelers）
Time: 2024-03-01 00:00
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It was really difficult not being able to commumicate as only 1 person spoke proper English.
Restaurant is ONLY chinese food which is strange for international hotel!
Driver to airport watching in his phone a movie or game while driving to the airport felt unsecure. But room was very good and comfy. Pillows great!
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