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Time: 2025-12-01 00:00
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因为带了小朋友过生日，酒店知道后给了房型升级，美中不足就是房间有点远，走老半天，然后还送了生日蛋糕，
设施：小童游乐园还不错，很大，游泳池有娃娃池也不错就是去的当天有点冷，温度不够，反应了之后第二天就暖和很多了
早餐，味道大众化 就是居然没有小番茄有点不开心，别墅那里的早餐是有的，
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Guest: Guest （Couple）
Time: 2025-11-01 00:00
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Hotel manager made such a complication of the room booking and chose 9:30km to come to talk with us to resolve it. Complete disregard for the quality of our stay
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Guest: Guest （Family）
Time: 2025-11-01 00:00
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闲来无事去了一次崇明喜来登，第一次入住～之前因为带着狗小孩，所以一般入住宠物友好金茂凯悦，由由喜来登第一次入住～总体感觉良好，从入住到闲逛到晚饭到早餐！唯一不足的是小孩游乐园8点就关门了，节假日吃完晚饭就差不多8点了，小小孩想再玩一玩滑滑梯就被告知已经关门～酒店周围相对较偏辟，希望相应的游玩设施可以更长时间的开放，方便入住客户！
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Guest: Guest （Business traveler）
Time: 2025-09-01 00:00
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All in all this hotel is a very good stay, we had a very pleasant time and - if there's another opportunity to be in the surrounding - we will assuredly choose the Sheraton Hotel again!
When it comes to the location, it is very subjective ... You want to be next to the Golf course, then it is a perfect location, but if you wish to be at a place where food outlets and transportation services are abundant, then no.
If you don't have a car, you are stuck!! ... Chongming has such a potential to make a tramway system such the better choice: cleaner, easier to go from various points throughout the whole island, more convenient and cheaper to build than a subway system ... but no, polluting cars everywhere instead.
Concerning the service, the hotel staff was nice, polite, and helpful, but it lacked the feeling of being welcomed and appreciating the role they have (which are traits we'd noticed while in smaller hotels like Ibis).
The rooms were clean, comfortable, well lit, and didn't feel much damp (there's a need to switch on the AC at times to dry up the air a bit at times)
We also very much appreciated the swimming pool (clean), the gym (quite a few choices - although some treadmills felt old and out of service: time to remove a few to upgrade or put another piece of equipment instead), and the overall facility.
The breakfast was large in its choice with quite a few dishes made on the spot, which i really appreciated, you can feel the freshness of the food being just made; however, i can't say the same for many other choices which were distinctively regular frozen food, with no typical flavour representing a 5-star hotel such as the Sheraton, there is much improvement to make in that aspect.
Once more, this Sheraton is a safe choice if staying in that part of the island, we had a very pleasant time ... but there are still some areas which need attention in order to make this hotel a definite address to go back to again and again (instead of solely depending on the golf course).
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Guest: Guest （Solo traveler）
Time: 2025-08-01 00:00
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It’s not in Shanghai, it’s another city ?? eventhough it’s great and chill
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Guest: Guest （Family）
Time: 2025-04-01 00:00
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Good location near the bridge and wetlands. The room is big, buffet is good. Very good service.
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Guest: Guest （Traveling with friends）
Time: 2024-11-01 00:00
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Excellent. Great hospitality, good buffet restaurant, very quiet.
If the location is what you are looking for, that's absolutely perfect for a relaxing weekend.
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Guest: Guest （Business traveler）
Time: 2024-11-01 00:00
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A wonderful place to spend the weekend with family and kids! Special thanks to Vivian at the front desk, who is kind, helpful and attentive. She gave us another bed and crib so that grandmama can also spend the night with us and baby. Will come visit again.谢谢Vivian和酒店的staff ;
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Guest: Guest （Family）
Time: 2024-06-01 00:00
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Satisfied about everything. This is our new go to place as a family. Highly recommend to couple and family. Great service.
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Guest: 会员4347 （其他）
Time: 2020-10-16 00:00
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2点多办理入住，和朋友一起订了两间房，一间大床放在办理入住时就说在打扫了，让等一会。然后一等等到5点半多才通知可以入住……接着送房卡来的服务生给错了房卡……把别的入住客人尚未退房的房卡给了我们………真的无语……
早餐种类略简单……中式蒸点品种少……蔬菜沙拉的种类中没有玉米粒……炒面又干又硬……西点的蛋糕种类也偏少……转了一圈……就布丁和小馄饨还可以……在同类五星酒店中总体早餐水准偏下……小朋友还出了半价的早餐费用……不值
酒店其他硬件设施都还不错，小朋友游泳玩的很开心……
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