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Time: 2026-01-01 00:00
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Отель средний, непонятная система. Семья у нас из пяти человек, забронировали одну большую комнату, бесплатно входит два билета в баню, дополнительно на каждого оплатили по 169 юаней. За вход в аквапарк нужно оплачивать отдельно.
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Guest: Guest （家庭旅游）
Time: 2026-01-01 00:00
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家庭房不错 孩子很喜欢 下次还会再来
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Guest: Guest （商务旅客）
Time: 2026-01-01 00:00
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房间都发霉的 太无语了
牀头柜插座没电而且
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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good experience
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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People in Harbin City are generally very customer centric and welcoming. Staff are courteous and understanding too. We've stayed 1 night & was indoor whole time as understand there's some restriction when leaving the building but no time to go outdoor since it's filled with activities. There's only free flow of ice cream, drinks and fruits while meals are chargeable from the foodcourt & restaurant at lvl5. The fc open at 8am hence we have to order in from ******* since we are leaving early.
Upon entering the building, it's really hot.
We took the family room at lvl7 which seems situated at the back alley & not ventilated. We stayed at Room 7036 which was really hot even when we opened the window & with the small fan they provided that doesn't help at all, regretfully we didn't sleep well the whole night.
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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房间很好，前台很好，设备设施也很好。就是被里麪的服务员拉低了水准，不太欢迎第一次来的人，1、入住后七楼，因为第一次来，找不到房间在哪里，问服务员指路，拿着大包小包的行李在七楼足足转了一圈。
2、从房间出来找电梯口，因为没太注意电梯分客房和非客房，问了水果台的服务员，我滴天，给我鄙视够呛，刷房卡使用就好好説一句不行吗？不会説话都。
3、第二天去水世界玩，因为第一次来，也确实不知道应该从哪走，三楼能走，一楼也能走，从七楼就直接到了3楼，问了服务员，应该在哪买票，服务员刷手牌就给我放进去了，买了一堆泳池用品后，问服务员有没有柜子，不交谈还好，这一交谈给我撵出去了，説我没买票，进去之前都明确问了，服务员也刷了柜机，我以为就买完票了，重点是服务员也给我放进去了，结果告诉我没买票。
……
真应该给服务员整天好好培训一下。
……
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Guest: Guest （家庭旅游）
Time: 2025-12-01 00:00
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服务满分，住宿房间环境满分，水滙区水果饮料品种丰富，水世界孩子玩的意犹未尽，有机会还会再来，多来。
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Guest: Guest （家庭旅游）
Time: 2025-11-01 00:00
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服务态度很好，很有耐心，也很热情！
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Guest: Guest （家庭旅游）
Time: 2025-11-01 00:00
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衞生还行 床品ok 但是觉得枕头可以更舒服吧
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Guest: Guest （与好友旅游）
Time: 2025-11-01 00:00
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房间条件还可以 设施一般 电视不能投屏 遥控甚至没有后盖 比较落后的是 外卖不能送到房间 也没有机器人或者服务员帮忙送达 得自行下楼取货 火热的旅游城市 还是得加强一下服务工作
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