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Position: Meitrip >> Harbin >> JI Hotel (Harbin Jingyang Street Chinese Baroque) >> Hotel comments

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JI Hotel (Harbin Jingyang Street Chinese Baroque)

  • Guest: Guest user (与好友旅游)
    Time: 2024-06-01 00:00
  • Score
    -

    Level
    1、延迟退房:贵店的前台需要接受系统培训,弄清楚“遵守规则”四个字的含义。预订了两晚房,在订单中明确写有“延迟退房至14:00”的权益,前台可以理直气壮地説,需要请示领导并且要求好评加截图证明。建议前台在给客户拉锯使绊子时,少用“领导”二字,因为我们觉得很可笑,这是正常酒店不是你领导开的民宿。我们是来住宿的,不是来学习你们无处不在的官僚思想的。 2、酒店设施:汉庭标准。这个酒店真的不要再打着全季的牌子了,属於滥竽充数。房间洗漱毛巾是烂的,打电话要求更换新毛巾,送过来依然是旧到不行,毛巾边勾丝严重,怀疑是汉庭用了十几年的旧品。房间里有虫子、打扫房间不配套水等等细节不再赘述。 3、真诚表扬:10号中午在12楼打扫房间的阿姨,帮我们给前台打电话确认後,刷开了房间门,人很热情。住另外一层楼的小夥伴就没那麽幸运了,由於延迟退房没有更新房卡,需要去前台重新刷卡再上楼。
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