-
Guest: Guest （独自旅游）
Time: 2026-05-01 00:00
-
Score
-
Level
这次入住体验真的超出预期，必须好好夸夸咱们酒店的团队！特别感谢客房主管庄彩云工作认真负责又贴心，不管是入住前的房间安排，还是入住期间的需求沟通，都处理得特别周到，总能第一时间回应问题，让人觉得特别安心。
还有客房张元元服务态度特别好，打扫房间细致又乾净，角落都收拾得整整齐齐，床品铺得平整舒适，每天都会及时更换用品、补充物资。遇到我们谘询问题时， always 耐心解答，主动帮忙解决小麻烦，服务特别有温度。
从主管到一线服务员，每个人都尽职尽责，用专业又暖心的服务让旅途格外舒心，住得特别踏实。这样用心的团队太难得，必须给满分好评，以后再来还会选择这家酒店，也真心推荐给大家！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Business traveler）
Time: 2026-04-01 00:00
-
Score
-
Level
I had an amazing stay. The front desk officer provided me with a complimentary upgrade to the Executive Wing as the Main Wing is under renovation and he was afraid the noise may caused disturbance to me. When I asked whether I could move one of my breakfast to another day so that my colleague could join me, the officer gladly offered me a complimentary breakfast. Buffet breakfast has a good spread of food varieties and staff service was attentive. To add to the excellent services, the cleaning lady provided a humidifier on the next day and a disposable raincoat and shoe covers for one rainy day. I will definitely come back to this hotel again for my future business trips.
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （家庭旅游）
Time: 2026-04-01 00:00
-
Score
-
Level
特别要感谢楼层主管庄彩云和工作人员罗秀丽。
本周我入住两次，都得到了很好的服务。
特别是本次入住，能够深切感受到酒店客房团队的专业与用心，主管庄彩云统筹细致，提前与我沟通需求，由于是带长者入住，所以有需要协调的地方，都得到了很好的解决。工作人员罗秀丽服务贴心周到，热情询问并不厌其烦的帮忙。客房打扫乾净整洁，细节处一尘不染，床品舒适、物品摆放规整。整体需求响应及时高效，添补物品、整理房间都快速到位，态度温和有礼，全程耐心细致。团队专业的服务素养和暖心的服务细节，让本周的两次入住体验格外舒心，我认为这是真正的希尔顿精神、以及高品质的服务水准，非常值得称赞！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （其他）
Time: 2026-04-01 00:00
-
Score
-
Level
这次入住希尔顿酒店真的太惊喜了，位置特别好，办签证很近。房间乾净整洁，床品很舒服，睡得特别香。庞双红和宋京京服务特别热情，提前为我准备房间办理，全程都很贴心。整体性价比很高，下次来还会选择这里！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （商务旅客）
Time: 2026-04-01 00:00
-
Score
-
Level
交通超便利、满意度直接拉满！
管家庄彩云服务温柔又细心，办事利落，有任何需求都能及时响应处理。
客房宽敞通透，全外窗采光通风俱佳，不闷不潮，整体环境温馨又有氛围感。
衞生做得特别到位，打扫细致乾净、整洁无异味。配套设施也很完善。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （家庭旅游）
Time: 2026-04-01 00:00
-
Score
-
Level
客房服务张元元、李华清贴心细致，房间打扫得乾净整洁，床品柔软舒适，细节处都打理得十分到位，连我们随手放置的物品都帮忙整理得井然有序。遇到需求时，无论是谘询问题还是需要额外用品，服务员都响应迅速，服务热情又贴心，没有丝毫敷衍，全程面带微笑，让人感觉格外温暖。
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Business traveler）
Time: 2026-03-01 00:00
-
Score
-
Level
The room and amenities could use some improvement.
However, the most impressive part of the stay was truly the team.
I had a wonderful experience with Bart Zhen and Harry Sun from the concierge team — they truly deserve to be recognized.
From the moment we arrived, both Bart and Harry consistently demonstrated a level of professionalism, warmth, and genuine care that is exceptional. They were incredibly attentive, patient, and always ready to assist with every request, no matter how small.
What stood out most was not just their efficiency, but their attitude — thoughtful, calm, and always willing to go the extra mile to ensure everything runs smoothly.
Throughout my many travels back and forth in China, it is rare to encounter service delivered so naturally and consistently at this level. They truly made my stay more comfortable. Thankyou Bart & Harry!
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Business traveler）
Time: 2026-03-01 00:00
-
Score
-
Level
出差入住北京希尔顿，全程体验非常棒！庞双红主管管理到位，协调高效；庞双红认真负责，关怀备至；服务员崔素花，打扫细致入微。从入住到离店都很舒心，推荐大家入住！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Family）
Time: 2026-03-01 00:00
-
Score
-
Level
我觉得房间不错主要是离我想要办事情的地方很近非常方便服务也很好总体来説这次旅行选择这个地方很满意非常好
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
-
Guest: Guest （Traveling with friends）
Time: 2026-01-01 00:00
-
Score
-
Level
酒店位置极佳，服务员庞双红和崔素花清洁服务，和主管庞全程贴心周到，必须给满分好评！
Service: -
Price: -
Sanitary: -
Facilities: -
Place: -
Comfort: -
