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Time: 2026-02-01 00:00
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酒店的地理位置非常方便，去各个地方都很近，同时酒店的衞生环境也非常好，特别是酒店四周有很多好吃的餐厅以及夜景非常漂亮
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Guest: Guest （Couple）
Time: 2026-02-01 00:00
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Hotel ibis Amsterdam Center is located in the city center of Amsterdam, right next to Central Station and only a 10-minute walk to Dam Square.
It near China Town and Red Light Secret Street too
Important it is next to Central Station which the PLUS to us ??????
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Guest: Guest （Business traveler）
Time: 2026-01-01 00:00
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Location is great, just a short walk from the Amsterdam Centraal train station, staffs were friendly, room is clean and tidy, except a little tight in space, breakfast is nice, basic hotel, limited facilities.........
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Guest: Guest （Family）
Time: 2026-01-01 00:00
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Super close to the main station ?you can even hear the announcement of the station. The room is small as you know Ibis. And the staff a bit rude.
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Guest: Guest （Couple）
Time: 2026-01-01 00:00
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The location is super good as it is right next to the main train station and can access the trains and tubes smoothly. However, I saw a big silverfish when I just came in the room, so be careful for the cleaning.
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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We had a lovely stay! The staff was super nice, location topnotch and the room was very clean with a nice bed! We would stay again!! Thank you! Maura and Manu
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Guest: Guest （Family）
Time: 2025-12-01 00:00
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Smallest room among all my rooms booked for my Europe trip. Otherwise location is super good, just right beside of Amsterdam train station
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Guest: Guest （Solo traveler）
Time: 2025-12-01 00:00
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这家酒店就在火车站边上，但房间太小，也比较老旧
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Guest: Guest （Couple）
Time: 2025-12-01 00:00
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The Worst Hotel Experience in Europe
My husband and I went on a Europe trip covering 8 countries in 2 weeks. In total, we stayed at 14 different hotels in different cities. Our last stop was Amsterdam, and this hotel was supposed to be the perfect closure to our trip. Sadly, it was the complete opposite.
We checked in around 11:00 p.m Dec 28th 2025, and I had already emailed the hotel in advance to inform them that we would be arriving late due to our late flight from Venice. However, we were not welcomed properly upon arrival.
The receptionist ( black woman, long hair, long nails) who attended to us was extremely rude. She shouted in front of me and spoke harshly to my husband in her own language. When my husband asked politely about the double bed, she responded rudely and rolled her eyes.
She then asked us to pay the city tax. My husband took out cash and placed it on the counter, but she said they only accept card payments. We were completely fine with that. The cash on the counter was meant for me, as my husband and I had already agreed that he would reimburse me in cash while I paid by card.
Despite this, the receptionist started shouting uncontrollably, repeatedly yelling “NO CASH!” at us in an aggressive tone, as if we had done something wrong. She even called another staff member, and she still raised her voices at us, while cuursed me and my husband , creating a humiliating scene. No effort was made to listen, clarify, or show basic professionalism. She assumed the cash was meant for her, but it was not. The cash was meant for me. At no point did she apologize.
Because of this incident, what should have been a relaxing and happy stay in Amsterdam became deeply uncomfortable and stressful. This level of unprofessionalism, disrespect, and poor customer service is completely unacceptable, especially in the hospitality industry.
I am extremely disappointed and would never recommend this hotel to anyone.
Because of this incident, our stay in Amsterdam became a nightmare. She never apologized to either me or my husband. I am extremely disappointed with this hotel and the unprofessional behavior of its staff.
Plus the room is super small, no kettle and cups provided, the towel is small, the room is not sound proof i can hear people walking and laughing. The wall is thin i guess.
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Guest: Guest （Business traveler）
Time: 2025-12-01 00:00
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Very good hotel in location , very near to train and bus stations .
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