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Time: 2025-11-01 00:00
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Room advertised does not match the actual room being tiny and noisy
Staff response is slow if any at all
Waiting for manager to make decisions but was dragged for days and then ended with “manager was on leave””manager was busy” very poor customer focused
Canteen and cleaning staff are friendly and fast services
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Guest: Guest （与好友旅游）
Time: 2025-11-01 00:00
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是次是第二次入住汉庭的酒店?，第一次是在北京住的，对於南方小土豆来说，有暖气实在太好了，在西安这几天天气10分寒冷乾冻。
整体房间都是乾净，?温暖，只是有个小缺点，就是冲凉的水比较慢，弱， 其他整体都很好。???????
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Guest: Guest （与好友旅游）
Time: 2025-10-01 00:00
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房间比较满意，我们虽然去的比较晚了，但是还是有留备注房型的房间，睡得也比较安心，服务各方面也很到位，主要是周围就有很多吃喝玩乐的地方，地理位置很棒，非常不错！
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Guest: Guest （情侣）
Time: 2025-10-01 00:00
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上次在北京的汉庭住的，很满意，所以这次在西安首选了汉庭，但是这次不是很满意诶：枕套上有血印没处理乾净，送的免费接送机服务前台是不负责的，要我们自己去联系，接送机服务只有6点到晚九点是免费的，其他时间要收30元一个人，但是当我们要求6点半送机，被拒绝，一定要我们5点多就起床出发，这样就要付款额外的费用了，且接送机服务是拼车，很耽误时间，一台车里挤了9个人，後备箱很小，所以人和行李都挤到一起了，接送机服务司机还对乘客吼叫！吓人。 其他方便比较满意的就是这里离小南门夜市很近，吃东西很方便！
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Guest: Guest （情侣）
Time: 2025-09-01 00:00
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隔音很好，距离市中心等各个地方都很方便，楼下有饭店，床很舒服
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Guest: Guest （家庭旅游）
Time: 2025-07-01 00:00
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除了不够清静（楼下有酒吧，旁边有火锅店），其余都很好。服务很棒。
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Guest: Guest （家庭旅游）
Time: 2025-07-01 00:00
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和妈妈来看鹿哥演唱会，一直出门住汉庭，这次来西安也选择了汉庭！！附近去哪里都很方便，湘子庙，鼓楼，啤林博物馆等周边景区都很近，西安特色奶茶茶话弄就在500m左右的位置！！！；
酒店环境也很好，工作人员也很有耐心，服务态度也很好！还有保洁田红利阿姨！打扫衞生非常的仔细！很贴心！定时来给我们打扫房间，乾乾净净的很舒心！
前台和店长服务很到位！山东人来西安感受很好！长安！下次还来！
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Guest: Guest （与好友旅游）
Time: 2025-05-01 00:00
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这次住的酒店必须给个满分！位置太赞了，离地铁站几步路，去市区各个地方都方便，周围还有好几家口碑超棒的小吃店，晚上溜达着就能去打卡。
房间里的设施特别新，衞生更是没话説，角落都乾乾净净的。服务人员都特别专业，入住时主动帮忙提行李，性价比绝了，这个价格能住到这麽好的酒店，简直捡到宝了，已经安利给同事们，下次来还住这！
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Guest: Guest （Couple）
Time: 2025-04-01 00:00
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服务态度好，收拾很乾净，早餐类型蛮多，临走还送小礼包非常温馨。
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Guest: Guest （Solo traveler）
Time: 2025-04-01 00:00
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I had a very good stay. It’s at the South Gate with a 5 minute walk from a metro stop so it’s really accessible. Its location is great ! Around the corner from the south wall entrance and right beside lots of nice bars and cafes. The room itself was recently refurbished so it’s very modern and spacious with really good bed and shower. I’d recommend staying here as it’s a great location and value for money. The staff were very friendly too.
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