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Time: 2025-10-01 00:00
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The location is great
The view is amazing
its opposite a mall and a hospital
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Guest: Guest （Couple）
Time: 2025-07-01 00:00
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Great hotel. Very new and wonderful customer service. Hazel at the front desk was most helpful throughout our stay. Highly recommended !
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Guest: Guest （Couple）
Time: 2025-03-01 00:00
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Terrible old stale breakfast. Really far away from all the happening areas
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Guest: Guest （Solo traveler）
Time: 2024-12-01 00:00
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My second stay at this hotel, as always the customer service is excellent, a big shout out to Ronaldo from concierge and also the female chef who remembered my from my first visit, she has amazing English and was super helpful with my dietary requirements. Room was nice, although the sink seems discoloured and should be replaced, gym was well equipped and the pool was great! Evening buffet and breakfast had extensive selection. On the negative, it was NYE and there were no decorations up so didn’t have a celebratory atmosphere which was disappointing and no fruit or welcome drink considering it is New Years, that’s probably an edict from the top that should be rectified. Small things like that make a huge difference!
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Guest: Guest （Family）
Time: 2024-11-01 00:00
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Very good hotel stay with my family staff kind and friendly good
breakfast
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Guest: Guest （Business traveler）
Time: 2024-10-01 00:00
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Sarah fiona billy rain很好
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Guest: Guest （Family）
Time: 2024-06-01 00:00
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This hotel is just right , hotel service is just okay, and worker push you to write 5 star reviews since we didn’t receive the 5 star review service . After you purchase additional breakfast fast which is 99 yuan (RBM) even you haven’t use it, it is non refundable. So pls make sure if family or your friend is not coming to visit you, and don’t buy breakfast till they coming,otherwise hotel don’t give refund once you reserved the additional breakfast! Overall the whole Service is so so . Will not come back again. not worth for the price
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Guest: Guest （Business traveler）
Time: 2024-05-01 00:00
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Recently stayed at this hotel and had a fantastic experience. The facility is impeccably maintained, and the service is top-notch. Sarah, the manager, went above and beyond to ensure my stay was enjoyable. The hotel gym is one of the best I've ever seen, making it perfect for fitness enthusiasts. Overall, I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.
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Guest: Guest （Family）
Time: 2024-02-01 00:00
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My family recently had the pleasure of staying at the Intercontinental Hotel nestled in the high-tech district of Xi'an, and I must say, it exceeded all my expectations. The service was impeccable, with standout staff like Sarah who went above and beyond to ensure a memorable stay. The room was not only spacious but also maintained to the highest standards of cleanliness, offering a comfortable sanctuary after a day of exploring. The breakfast buffet offered a wide array of delicious options. Overall, my experience was nothing short of exceptional, and I would highly recommend this hotel to anyone visiting Xi'an.
Special thanks to Sarah for her excellent service. ??
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Guest: Guest （Business traveler）
Time: 2023-10-01 00:00
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sarah rena Skery很好
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